Salesforce Sales Cloud Professional
What is Salesforce Sales Cloud Professional?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Professional?
Pros
- Helps Innovate
- Respectful
- Reliable
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sales Management
Collaboration
Analytics and Reporting
Lead Management
Marketing Management
Activity and Workflow Management
Account and Contact Management
Telephony and Call Center Management
Customer Service Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Breadth of Features
Ease of Data Integration
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
Usability and Intuitiveness
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Salesforce Sales Cloud Professional Reviews
Marjan H.
- Role: Operations
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Jul 2023
Simple and highly adaptable CRM tool.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Professional from other similar products?
This program excels at tracking all activities, including revenue and spending generation. It easily incorporates new features and functions while maintaining performance. This tool is used by a variety of organizations, including marketing and finance, to acquire useful insights into consumer behavior and history. Every aspect, from lead creation to current changes and edits, is properly documented. We can learn more about our customer’s preferences and interests by tracking their visits.
What is your favorite aspect of this product?
Salesforce not only allows me to watch my sales funnel, but it also reminds me of follow-ups when they are due. The many reports I can generate from Salesforce utilizing various characteristics that assist me to evaluate my performance are my favorite feature. It is also incredibly adaptable to my requirements. With the SalesGPT, I now have an assistant who will assist me with follow-ups, emails, reports, and even negotiations.
What do you dislike most about this product?
Salesforce Sales Cloud Suite is a premium CRM solution, and the cost might be an issue for smaller firms or startups on a tight budget. The suit comes in a variety of editions with differing features and pricing levels, and some firms may find it prohibitively expensive when compared to alternative CRM options.
What recommendations would you give to someone considering this product?
It is useful for assigning tasks to other members rather than sending emails via Outlook. When compared to other CRM applications, integration with external tools is simple – linking and importing data about companies from D&B Hoovers. Creating sales campaign reports based on existing connections.
Pros
- Efficient Service
- Respectful
- Reliable
- Performance Enhancing
Ranjeet M.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2023
Fantastic product
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Professional from other similar products?
Sales end to end process ,Dash board
What is your favorite aspect of this product?
Dash board to visualize the data
What do you dislike most about this product?
all feature is good need some more improvement on app
What recommendations would you give to someone considering this product?
It will help you to increase your business
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Luis R.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2023
It is a great product once you get to configure it
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Professional from other similar products?
Web and mobile capabilities, ease of implementation
What is your favorite aspect of this product?
Ease of administration
What do you dislike most about this product?
Document generation overall
What recommendations would you give to someone considering this product?
Use the free trial versions to do a proof of concept guided by a sales rep
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Efficient Service
- Less Caring
