Salesforce Sales Cloud Professional
What is Salesforce Sales Cloud Professional?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSalesforce Sales Cloud Professional Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Salesforce Sales Cloud Professional.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Professional?
Pros
- Helps Innovate
- Respectful
- Reliable
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sales Management
Collaboration
Analytics and Reporting
Lead Management
Marketing Management
Activity and Workflow Management
Account and Contact Management
Telephony and Call Center Management
Customer Service Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Breadth of Features
Ease of Data Integration
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Also Featured in...
Salesforce Sales Cloud Professional Reviews
Bogireddy G.
- Role: Consultant
- Industry: Biotechnology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
Best CRM product ever.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Professional from other similar products?
Scaling and integration with existing softwares and unlike mulesoft and tableau they we can integrate various data into workspace.advanced customisations with the power of AI and better community for support and various data driven solutions with 360 value and better customer support.
What is your favorite aspect of this product?
Customisations with third party tools and advanced report generation with AI tools is one of the best things in Salesforce.
What do you dislike most about this product?
Better customer support and in some workflows managing our data and report generation is very difficult.
What recommendations would you give to someone considering this product?
It is one of best CRM to report generation and data customisations.with it's cloud based solutions we can do what ever we want anywhere and third party integrations are it's best.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Kushagra S.
- Role: Sales Marketing
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Feb 2022
" Easy to integrate and user friendly."
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Professional from other similar products?
It is easy to integrate, generate lead reports and sales lead assignment and solving the support tickets is easy and user friendly as well.
What is your favorite aspect of this product?
User friendly
What do you dislike most about this product?
It lags a lot sometimes and lead assignment is slow
What recommendations would you give to someone considering this product?
Nothing as such!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Abhishek D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Feb 2022
Great software but needs to be user friendly
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Professional from other similar products?
Salesforce is widely used across many companies and thus it makes easy to collaborate with clients.
What is your favorite aspect of this product?
The dashboard is very convenient and it makes it very useful to view everything at one place
What do you dislike most about this product?
The customisation is little limited. Hope it gets easy with updates
What recommendations would you give to someone considering this product?
This is like a industry standard with good tech support and most of your colleagues would have worked in previous organizations. It will save time for training's
Pros
- Reliable
- Saves Time
- Continually Improving Product
- Performance Enhancing
Cons
- Charges for Enhancements
- Less Effective Service
