Salesforce Sales Cloud Enterprise
What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
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Lead Management
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Sales Engagement Platforms
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Sales Enablement
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Conversation Intelligence
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Salesforce Sales Cloud Enterprise Reviews
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Great product, Wish for more customizing ability
Likeliness to Recommend
Pros
- Unique Features
- Client Friendly Policies
- Helps Innovate
- Continually Improving Product
Carlos Eduardo D.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Oct 2022
Salesforce is the best CRM software
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
We are using Salesforce to keep all the customer information of the company in an efficient way. We can add tasks to the different participants, as well as track them, we can also place priority activities and keep a complete control of the customers and the sales process of each one, this way, we are more organized and focused on meeting our goals.
What is your favorite aspect of this product?
One of the most important features is that it has mobile access, so we can be aware of our customers and activities outside the office. The fact that we have all our clients' files and documents in the same program is very useful and saves us time. It has a very simple interface and nothing complicated to use, so its learning curve was very low.
What do you dislike most about this product?
Sometimes it has created duplicate information, which prevents us from keeping customer data in order. Although it is possible to customize some aspects and modules, it can be a laborious and complicated task. The program tends to slow down, especially if several tabs are kept open at the same time, which forces us to close some modules and this slows down the work considerably.
What recommendations would you give to someone considering this product?
Perfect for a scenario where I am collecting customer applications throughout the year, soliciting from various entities of my customers. I mean one entity will send requests in March, another in July and another in December. Another entity will send 4 solicitations in January and 2 solicitations in September. Salesforce helps me to regroup these requests and understand the entity's policies. I still have to manually import the data, but as long as the data is structured, it is easy to manipulate it later and provide some intelligence for the business story. Bad scenario It is difficult to collect unstructured data to add to Salesforce.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Inspires Innovation
Daniel M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Great to manage leads and sales.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce features set it apart and are easy to use.
What is your favorite aspect of this product?
Tracking leads.
What do you dislike most about this product?
Functionality of some of the quote features.
What recommendations would you give to someone considering this product?
Not at this time.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
