What is Salesforce Platform?
The demand for apps has quickly outstripped the development capacity of many IT departments. Salesforce Platform is the fastest way to build and deploy apps for customers, employees, and partners. By streamlining the app-building process — including giving you the basic building blocks so you never have to start from scratch — Salesforce Platform gives you the agility to tackle your app backlog and take the lead in the app revolution.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Platform?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Application Security
Collaboration
Role-Based Access Management
Cloud Deployment
Cross-Platform Deployment
Import and Export Capabilities
Audit Trail
End to End Lifecycle Management
Application Inventory and Dashboard
Data and Entity Mapping
Vendor Community and Marketplace
Vendor Capability Ratings
Business Value Created
Ease of Customization
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of Implementation
Salesforce Platform Reviews
Nitin G.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Mar 2023
Fantastic
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
Simplified low code no code solution
What is your favorite aspect of this product?
Easy plug and play
What do you dislike most about this product?
Nothing as such
What recommendations would you give to someone considering this product?
Yes sure thing
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Tugi G.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2023
A Great Tool For Application Development
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
With Salesforce Platform, it's easy to build business applications as it's low code and comes with premade building blocks
What is your favorite aspect of this product?
Using Salesforce Platform is easy and this makes app development process easy It's very fast and comes with premade block for faster delivery It streamline the app development process
What do you dislike most about this product?
Not suitable for the non IT staff
What recommendations would you give to someone considering this product?
The software is easy yet comes with amazing capabilities when it comes to application development. It's low code and fast enough in streamlining application development
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Prakash R.
- Role: Sales Marketing
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Jan 2023
Amazing Cloud based CRM but little bit pricey
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
It's a cloud based platform working on multi tenant MVC architecture. The customization which is available in salesforce is very much high when compared to other platforms and also the security which Salesforce provides is top notch compared to other CRM the amount of functionality Salesforce provides is very much high such as salesforce Pardot, Salesforce CPQ, Salesforce Einstein analytics etc it's very much easier to learn Salesforce which helps in the better growth of the organisation
What is your favorite aspect of this product?
1.Functionality 2.features 3.Security 4.Cloud based CRM 5.versatality 6.higly customizable
What do you dislike most about this product?
1.pricing 2.need to better features in lightning 3. Integration can be made easier
What recommendations would you give to someone considering this product?
Amazing Cloud based CRM platform which improves the company's productivity and growth. Be very much careful in the security part and lighting part. Try to purchase the Salesforce licence which gives a lot of standard and custom object plus much more features so please do consider in purchasing the Salesforce CRM over other CRM
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
