What is Salesforce Platform?
The demand for apps has quickly outstripped the development capacity of many IT departments. Salesforce Platform is the fastest way to build and deploy apps for customers, employees, and partners. By streamlining the app-building process — including giving you the basic building blocks so you never have to start from scratch — Salesforce Platform gives you the agility to tackle your app backlog and take the lead in the app revolution.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Platform?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Application Security
Collaboration
Role-Based Access Management
Cross-Platform Deployment
Audit Trail
Cloud Deployment
End to End Lifecycle Management
Application Inventory and Dashboard
Import and Export Capabilities
Data and Entity Mapping
Plug-and-Play Architecture
Vendor Capability Ratings
Business Value Created
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Data Integration
Ease of Implementation
Salesforce Platform Reviews
Zachary Michelle M.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2024
The product is extremely affordable.
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
Limited connectors.
What is your favorite aspect of this product?
Affordable, coding flexibility, good options, ensure our security and availability.
What do you dislike most about this product?
I like Salesforce Platform, it guarantees our security and availability.
What recommendations would you give to someone considering this product?
Coding flexibility and multiple affordable options.
Pros
- Efficient Service
- Effective Service
- Saves Time
- Helps Innovate
Suzan P.
- Role: C-Level
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Dec 2023
Multifaceted!
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
Salesforce is very straight forward, and it offers SO many different features for my company, that it helps save on costs from having to hire or pay any other companies for what I need for my business.
What is your favorite aspect of this product?
My favorite aspect of Salesforce is the wide array of features it offers my business, like the amount of grounds it can reach.
What do you dislike most about this product?
There is nothing I dislike about Salesforce
What recommendations would you give to someone considering this product?
I would tell them that I HIGHLY recommend it, and that it is easy to use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Rishabh J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Best CRM Platform for all business needs.
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
Salesforce provides many features like dashboard, reports and it's lightning experience makes it unique from other similar products. We also able to make custom UI in salesforce as we want according to the requirement.
What is your favorite aspect of this product?
My favourite aspect of salesforce is its customizable features like aura componets and lightning components by which we can make user interface face of our need.
What do you dislike most about this product?
As such there is no dislike about Salesforce, for me it is the most usable platform.
What recommendations would you give to someone considering this product?
I would highly recommend this product for your business management needs, and we can make use of it in many things like lead generation, business management, etc.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
