What is Salesforce Platform?
The demand for apps has quickly outstripped the development capacity of many IT departments. Salesforce Platform is the fastest way to build and deploy apps for customers, employees, and partners. By streamlining the app-building process — including giving you the basic building blocks so you never have to start from scratch — Salesforce Platform gives you the agility to tackle your app backlog and take the lead in the app revolution.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
98 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Platform?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Application Security
Collaboration
Role-Based Access Management
Cross-Platform Deployment
Cloud Deployment
Audit Trail
End to End Lifecycle Management
Import and Export Capabilities
Application Inventory and Dashboard
Data and Entity Mapping
Vendor Community and Marketplace
Vendor Capability Ratings
Business Value Created
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of Implementation
Salesforce Platform Reviews
Gaurav S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2023
Salesforce ecosystem is really amazing 👏
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
It's scalability and it's ecosystem that they developed makes Salesforce totally different.
What is your favorite aspect of this product?
Mobile Accessibility is the think I loved in Salesforce. Their mobile-first approach is good decision.
What do you dislike most about this product?
Cost is high and also data storage linit is low I don't like this thing otherwise everything is fine.
What recommendations would you give to someone considering this product?
First see what is your business objectives from Salesforce plan assessment to find your need also need technically strong person who knows Salesforce really well to implement that means you need to manage your budget properly.
Pros
- Continually Improving Product
- Trustworthy
- Caring
- Respectful
Cons
- Charges for Enhancements
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2023
This is a polished product that can do most tasks
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Helps Innovate
Cons
- Vendor Friendly Policies
- Vendor's Interest First
- Under Delivered
Yash A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2023
Confounding with data encryption.
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
Exemplary tool with easier communication across departments. Flexibility with ease of applications deployment in the cloud. It's excellence with support of third party applications especially for authentication.
What is your favorite aspect of this product?
Efficiency with control of web based applications remotely. Astounding with giving user capabilities to control applications remotely. Spectacular with ease of installation on the servers. Reliable with endpoints access.
What do you dislike most about this product?
It's such an astounding software with enforcing the password policy. No complaints.
What recommendations would you give to someone considering this product?
Yes it's creation of virtual machines which is superb with load balancing. Spectacular with ease of installation on the servers. Allow user to test the application performance. Magnificent with ease of application deployment.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
