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What is Salesforce Platform?
The demand for apps has quickly outstripped the development capacity of many IT departments. Salesforce Platform is the fastest way to build and deploy apps for customers, employees, and partners. By streamlining the app-building process — including giving you the basic building blocks so you never have to start from scratch — Salesforce Platform gives you the agility to tackle your app backlog and take the lead in the app revolution.
Company Details
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Get AssistanceSalesforce Platform Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Salesforce Platform.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Platform?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Application Security
Collaboration
Role-Based Access Management
Cross-Platform Deployment
Audit Trail
Cloud Deployment
End to End Lifecycle Management
Application Inventory and Dashboard
Import and Export Capabilities
Data and Entity Mapping
Plug-and-Play Architecture
Vendor Capability Ratings
Business Value Created
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Data Integration
Ease of Implementation
Salesforce Platform Reviews
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Mehmet Sait y.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2023
Absolute Must Have
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
Being able to do almost anything
What is your favorite aspect of this product?
Amazing product to use every touchpoint we have
What do you dislike most about this product?
Sometimes the decoding for some processes might be slow
What recommendations would you give to someone considering this product?
A lot of training is available, please use them
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ingrid M.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2023
Robust software, works great overall
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
Possibility to integrate different softwares with the platform. However, it’s not perfect
What is your favorite aspect of this product?
The fact that it’s possible to integrate different softwares and it helps with case management
What do you dislike most about this product?
It’s slow, the UI is outdated and despite the fact it facilitates the integration with different softwares, it’s not always seamless, especially with phone/chat features
What recommendations would you give to someone considering this product?
It works good overall, it’s a great software. But it can be hard work with integrations
Pros
- Respectful
- Helps Innovate
- Reliable
- Performance Enhancing
Lisbeth G.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2023
Fantastic product to track leads and contacts
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
It’s easy to use and can help organizations track leads that can become customers
What is your favorite aspect of this product?
I love how easy it is to use it
What do you dislike most about this product?
You need an admin to set up
What recommendations would you give to someone considering this product?
Learn as much as you can before purchasing to see if it’s a good fit for your organization
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features