What is Agentforce Sales?
The all-new Agentforce Sales (formerly Salesforce Sales Cloud) CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Agentforce Sales?
Pros
- Reliable
- Respectful
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Collaboration
Analytics and Reporting
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Quality of Features
Business Value Created
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
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Conversation Intelligence
Translation missing: en.product_page.ratings.score 8.9
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Sales Enablement
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Lead Management
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Agentforce Sales Reviews
Primo G.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2024
Its really an amazing product to use
Likeliness to Recommend
What differentiates Agentforce Sales from other similar products?
We appreciate salesforce sales cloud enterprise for its extensive customization options, robust integration capabilities, and AI-driven insights. and it gives us a scalable solution tailored to diverse our business needs, empowering our teams to streamline our sales processes, drive productivity, and foster meaningful customer relationships efficiently.
What is your favorite aspect of this product?
the sales processes and AI
What do you dislike most about this product?
The price of this product
What recommendations would you give to someone considering this product?
it was an amazing crm to use its giving you a lot of option.
Pros
- Performance Enhancing
- Respectful
- Security Protects
- Helps Innovate
Renu S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Best For Sales Management!!
Likeliness to Recommend
What is your favorite aspect of this product?
My favorite aspect is the lead management and sales management processes, primarily because they are largely executed through standard objects, and there's a considerable standardization across various aspects.
What do you dislike most about this product?
I haven't found anything to dislike so far.
What recommendations would you give to someone considering this product?
Highly recommended for those seeking improved sales and lead management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features
Cody L.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Your all-in-one CRM from start to finish
Likeliness to Recommend
What differentiates Agentforce Sales from other similar products?
Salesforce has few competitors in the field of CRMs that can stack up to the level and investment that they can. You can do whatever you'd like with the customer success team from Salesforce and the ideas that you have, they'll come up with solutions for you if they don't have them. Include the salesforce registered Applications and integration is easier than its ever been!
What is your favorite aspect of this product?
If it's not in Salesforce, it doesn't exist. It's great to have a single source of truth for our marketing, sales, CS, etc. teams to get on board with. All of our notes, context, and interactions with our prospects/clients is easily accessible and actionable.
What do you dislike most about this product?
I don't have complaints with the platform nor product, however its important to have someone with a vision for your data management consulting with other departments that will be impacted before standing the product up.
What recommendations would you give to someone considering this product?
I would recommend taking a healthy look at your pipeline and data ingestion at this time, run through the workflow, then work through it again making it very straightforward. For example, do your leads coming in overnight primarily come from EU markets? Build into your lead generation and distribution to account managers that handle that area, the rules are only as smart as you make them! :)
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
