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Sales Navigator Logo
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LinkedIn Corporation

Sales Navigator

Composite Score
8.8 /10
CX Score
9.0 /10
Category
Sales Navigator
8.8 /10

What is Sales Navigator?

LinkedIn Sales Navigator, available for individuals or teams, is the best version of LinkedIn for sales professionals. Sales Navigator features a powerful set of search capabilities, improved visibility into extended networks, and personalized algorithms to help you reach the right decision maker.

Company Details


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Sales Navigator Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sales Navigator.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

92 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sales Navigator?

1% Negative
6% Neutral
93% Positive

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Continually Improving Product

Feature Ratings

Average 84

Lead Profiles

90

List Building

90

Contact Database

90

Lead Mining

86

Data Enrichment

84

Website Form

84

Workflow Management

82

Reporting

80

CRM Integration

80

Vendor Capability Ratings

Average 81

Business Value Created

87

Ease of Implementation

86

Usability and Intuitiveness

84

Ease of IT Administration

84

Quality of Features

82

Ease of Data Integration

81

Availability and Quality of Training

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Vendor Support

76

Ease of Customization

75

Sales Navigator Reviews

Mira R.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

The idea is great but in practice very frustrating

Likeliness to Recommend

3 /10

What differentiates Sales Navigator from other similar products?

The ability yo to gain insights about your LI connections and even people who are not your current connections

What is your favorite aspect of this product?

Being able to view posts from connections

What do you dislike most about this product?

The inability to create proper lists by applying filters to my connections to match my criteria and create specific lists. The lists it created were pointless and the notifications of activity from my connections, I received seemed repetitive i.e. from the same handful of people and not very helpful at all. It was a frustrating experience. Not intuitive or user-friendly at all. The price for the functionalities seems extortionate. It would have been helpful to be able to use this as a CRM for my LI connections and potential new connections.

What recommendations would you give to someone considering this product?

Use the free trial to see if it serves the purpose you want to achieve before signing up long term.

Pros

  • Security Protects
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Bárbara M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

If you need updated information, this is the place

Likeliness to Recommend

7 /10

What differentiates Sales Navigator from other similar products?

Sales Navigator provides reliable data. The info is updated and fresh!! Other tools just give salespeople with wrong names and info.

What is your favorite aspect of this product?

That it is always updated!!

What do you dislike most about this product?

Sometimes the InMails are lost when sent or go to a place where nobody checks them.

What recommendations would you give to someone considering this product?

If you work in a large company and you need a database that is always updated this is great for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Steven S.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Great for some but other options are available

Likeliness to Recommend

5 /10

What differentiates Sales Navigator from other similar products?

The biggest difference is that this is limited to LinkedIn. You need to be very creative in your LinkedIn cold outreach because it is not just like friending people on Facebook. You need to complete some research and prepare before just sending a connection request to someone. So, does it really save time? Maybe a well-written email would be better. But on the flip side, maybe that person spends more time on LinkedIn than on email.

What is your favorite aspect of this product?

I liked the ease of use and the LinkedIn integration. It was very straightforward on how to gather contact info and reach out to individuals.

What do you dislike most about this product?

The biggest con is that everything was handled within LinkedIn. This isn't my preferred way of cold contacting someone but this is a great way for some people. I feel like it has a lot to do with your personality and industry.

What recommendations would you give to someone considering this product?

If you really want to work with someone, I feel like you need to put in a good amount of time to make sure you stand out. What I am trying to say is you need to do your homework and learn about the industry. Maybe Sales Navigator will be life-changing for your business. For me, it didn't have the greatest impact.

Pros

  • Enables Productivity
  • Trustworthy
  • Transparent
  • Security Protects