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Sales Navigator Logo
Sales Navigator Logo
LinkedIn Corporation

Sales Navigator

Composite Score
8.8 /10
CX Score
9.0 /10
Category
Sales Navigator
8.8 /10

What is Sales Navigator?

LinkedIn Sales Navigator, available for individuals or teams, is the best version of LinkedIn for sales professionals. Sales Navigator features a powerful set of search capabilities, improved visibility into extended networks, and personalized algorithms to help you reach the right decision maker.

Company Details


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Sales Navigator Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sales Navigator.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

92 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sales Navigator?

1% Negative
6% Neutral
93% Positive

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Continually Improving Product

Feature Ratings

Average 84

Lead Profiles

90

List Building

90

Contact Database

90

Lead Mining

86

Data Enrichment

84

Website Form

84

Workflow Management

82

Reporting

80

CRM Integration

80

Vendor Capability Ratings

Average 81

Business Value Created

87

Ease of Implementation

86

Usability and Intuitiveness

84

Ease of IT Administration

84

Quality of Features

82

Ease of Data Integration

81

Availability and Quality of Training

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Vendor Support

76

Ease of Customization

75

Sales Navigator Reviews

Chad S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Large network, Tool could be better

Likeliness to Recommend

5 /10

What differentiates Sales Navigator from other similar products?

The LinkedIn network is what makes Sales Navigator a must have. There's nobody who can compete with that.

What is your favorite aspect of this product?

I like the ability to save lead and account lists and see alerts relative to those lists

What do you dislike most about this product?

I don't think the connection mapping is robust enough. Intent data is also weak

What recommendations would you give to someone considering this product?

Have a clear plan for how your team is going to use it. There are a lot of features that just aren't relevant to day to day selling.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Brendan C.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

One of the best lead generation platform

Likeliness to Recommend

10 /10

What differentiates Sales Navigator from other similar products?

What differentiates Sales navigator is that almost every professional people are on LinkedIn, and it makes it easier to search on Sales Navigator as LinkedIn already has their profile and their company profile. It is even more efficient and saves time as you can customize your searches by industry, company head count, and many other different search filters.

What is your favorite aspect of this product?

The customized search is my favorite part of LinkedIn Sales Navigator. It makes it easier to search for a specific buyer persona and saves so much time.

What do you dislike most about this product?

There is not much I dislike about LinkedIn Sales Navigator.

What recommendations would you give to someone considering this product?

I would recommend someone looking to buy the product first have a clear understanding of what they are getting and see if the product solves the problems they are facing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shaun H.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2022

The best "people" data

Likeliness to Recommend

10 /10

What differentiates Sales Navigator from other similar products?

Sales Navigator is getting it's "people" data right from the source, people like you and I that are updating their LinkedIn profile with their current Company, Title, Job Description, etc. This tool is an absolute must when you want to have the most accurate data as far as WHO to contact. Sales Nav doesn't offer emails and phone numbers, keep this in mind because you'll need another tool for contact information, but when it comes to knowing who to target, Sales Nav is the best tool for that.

What is your favorite aspect of this product?

The "people" data is excellent since it is the LinkedIn user maintaining their information. Being able to InMail people directly is awesome too, and now you can record yourself to send via InMail. The ability to create Lead and Account lists is great, and there is a decent Salesforce integration that has been improving over the years.

What do you dislike most about this product?

The Salesforce integration is seriously lacking. You would think you'd be able to export prospects directly from Sales Navigator into Salesforce, but you can't. Not sure why, maybe they want everyone to stay within Sales Navigator, or they have their own competing CRM solution? Regardless, I hope they continue to improve this integration.

What recommendations would you give to someone considering this product?

Try before you buy. You may need another solution if you want contact information like email and phone numbers.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Saves Time
  • Client Friendly Policies