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What is Sage CRM?
Sage CRM provides sales teams with powerful tools and quick access to the information they need to manage and progress leads and opportunities. It is helping thousands of small and medium sized businesses across the globe automate their sales process. And Sage CRM gives you and your sales team detailed account and pipeline information so you can close deals faster.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sage CRM?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Customer Service Management
Sales Management
Analytics and Reporting
Lead Management
Account and Contact Management
Activity and Workflow Management
Telephony and Call Center Management
Collaboration
Marketing Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
Business Value Created
Breadth of Features
Sage CRM Reviews
- Role: C-Level
- Industry: Food and Beverage
- Involvement: Vendor Management and Renewal
Submitted Feb 2022
Solid, easy to use. Easy integration.
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
A bit behind the curve
Likeliness to Recommend
Pros
- Trustworthy
- Fair
- Altruistic
- Friendly Negotiation
Cons
- Slower Product Innovation
- Less Inspiring
- Wastes Time
Benjamin C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
A strong business developing tool
Likeliness to Recommend
What differentiates Sage CRM from other similar products?
Sage Customer Relation Management is a very important tool in our businesses today for its empowering factors , first, the great cloud features its so amazing because accessibility becomes so easy since you are able to access it from any place , also creates a possibility to track customer relation which improves the service delivery whereby the organization has the capability to follow up all that the customers are demanding and creates a room for improvement all through the organization, another factor making it so preferable is the ease to integrate teams and also helps to manage customer data.
What is your favorite aspect of this product?
The feature of team integration improves the decision making which allows proper running of the organization. Also improves customer relation which allows us as the organization to deliver desirable services to our customers. Time is well managed within the organization because time marketing is reduced. As an organization, it has really helped us in our finance planings. It is also convenient, easy, and simple to have access to all leads.
What do you dislike most about this product?
Out of the many benefits that we have realized on this tool we comfortably have no dislike about Sage CRM.
What recommendations would you give to someone considering this product?
From our great experience with Sage CRM in our organization, I highly recommend other business community to consider this tool for their desire to have a good business environment and also provide desirable customer demands, a great tool in lead management, and a great tracking tool on customer data service delivery and scheduling and highly adds value in the organization.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
