Sage Business Cloud Accounting Customer Reviews 2025

What is Sage Business Cloud Accounting?

Sage Accounting makes small business easy. Now send invoices, receive payments and use our mobile app. to utilize powerful essential capabilities to drive your business.

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Sage Business Cloud Accounting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sage Business Cloud Accounting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

Up 1
Since last award

90 Plan to Renew

Up 1
Since last award

74 Satisfaction of Cost Relative to Value

Up 3
Since last award

74

Product Experience

83

Negotiation and Contract

84

Conflict Resolution

60

Strategy & Innovation

87

Service Experience

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Emotional Footprint Overview

Product Experience:: 74%
Negotiation and Contract:: 83%
Conflict Resolution:: 84%
Strategy & Innovation:: 60%
Service Experience:: 87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sage Business Cloud Accounting?

8% Negative

3% Neutral

89% Positive

Pros

Respectful
Acts with Integrity
Transparent
Efficient Service

Cons

Slower Product Innovation

Feature Ratings

Average 70

Reconciliation

78

Accounts Receivable Invoicing

74

General Ledger Chart of Accounts

73

Accounts Payable Purchase Orders

72

Cost Revenue Tracking

71

Expense Management

69

Project Accounting

67

Dashboards, Analytics and Reporting

66

Cash Flow Management

65

Budgeting Forecasting

64

Integration APIs

63

Vendor Capability Ratings

Average 70

Business Value Created

78

Ease of IT Administration

72

Quality of Features

72

Breadth of Features

71

Product Strategy and Rate of Improvement

71

Vendor Support

70

Usability and Intuitiveness

70

Ease of Customization

69

Ease of Implementation

68

Ease of Data Integration

67

Availability and Quality of Training

67

Sage Business Cloud Accounting Reviews

Fouzia M.

Role: Finance
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Simplified Accounting package for Small business

Likeliness to Recommend

9 /10

What differentiates Sage Business Cloud Accounting from other similar products?

I have got chance to work on this software while auditing one of my audit client. From my understanding from client and my own usage for audit trail purposes, Sage is a simplified solution specifically for small business as it is not much expensive, easy to setup and implement to the business. It does not require much technical knowledge from business process owners. Which is specially best for small business, It has many features that could be used by business of any size . But the options for small business are very limited in market and the one available are costly and require technical knowledge.

What is your favorite aspect of this product?

There are few key aspects that i like most. These are: - Accessibility - the cloud based nature of SAGE accounting allows access to financial data from anywhere at your own convenience - Packages are tailored to business sizes and needs. This make it suitable for all business. Small business can avail the benefit of this cloud based package with in their own budget and need not to pay high price for unnecessary features they don't require - user friendly invoicing feature - reporting & analytics is very good and providing valuable insight

What do you dislike most about this product?

There are no specific features that i would say I dislike. However, as with any software, the suitability of SAGE cloud accounting depends on the specific needs and preferences of a business.

What recommendations would you give to someone considering this product?

Before making a decision, it's recommended to explore the features, compare pricing plans, and even consider trying out a demo to ensure it aligns with your business requirements.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Tahir A.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Value for money

Likeliness to Recommend

8 /10

What differentiates Sage Business Cloud Accounting from other similar products?

It provides solutions which are quite unique considering the price and implementation of the ERP

What is your favorite aspect of this product?

The fact that it’s very user friendly

What do you dislike most about this product?

Limitations on customization

What recommendations would you give to someone considering this product?

The price factor is a good point to consider

Pros

Reliable
Helps Innovate
Continually Improving Product
Performance Enhancing

Angeline T.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

Good inventory & Project tracking

Likeliness to Recommend

7 /10

What differentiates Sage Business Cloud Accounting from other similar products?

Thorough setup tools, flexible user permissions, good inventory, department, cost code, and project tracking

What is your favorite aspect of this product?

It is available as a mobile app and you can access anywhere on any device. I also like that I have an update on what is happening with my customer accounts and finance at the click of a button.

What do you dislike most about this product?

Extremely Slow. Reports not very customizable and there is no time tracking, purchase orders, payroll, dedicated expense tracking, or add-ons. The bank transaction reconciliations are terrible if you have to split payments to multiple clients. Often times work will just disappear halfway through the split.

What recommendations would you give to someone considering this product?

The bill pay features and the accompanying workflow are particularly easy to use and the new bank rec is highly efficient when hooked up directly to your bank account.

Pros

Client Friendly Policies
Altruistic
Acts with Integrity

Cons

Slower Product Innovation
Less Reliable
Charges for Enhancements

How We Deliver

Sage Business Cloud Accounting

What is Sage Business Cloud Accounting?

Company Details

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Sage Business Cloud Accounting Ratings

81 Likeliness to Recommend

Up 1 Since last award

90 Plan to Renew

Up 1 Since last award

74 Satisfaction of Cost Relative to Value

Up 3 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+78 Net Emotional Footprint

How much do users love Sage Business Cloud Accounting?

Chart

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Reconciliation Functionality that ensures that two sets of records (usually the balances of two accounts) are in agreement.

Accounts Receivable Invoicing Record of claims for payment for goods or services provided. Usually includes a customer invoicing capability

General Ledger Chart of Accounts The general ledger contains the organization’s accounts for recording assets, liabilities, revenue, and expenses.

Accounts Payable Purchase Orders Record of debts owing for an organization. Sometimes includes a purchase order capability

Cost Revenue Tracking The process of recording, classifying, analyzing, summarizing, and allocating costs associated with a process

Expense Management Includes all aspects of expense forms design, completion, submission, limits and compliance, and reporting.

Project Accounting Ability to track, report and analyse financial results and implications at an individual project level

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Cash Flow Management Includes income and expense tracking, as well as cash flow monitoring.

Budgeting Forecasting Functionality allowing users to create and maintain budgets and develop forecasts, “what-if” scenarios, etc

Integration APIs Ability of the software to interface with legacy and other third party applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Sage Business Cloud Accounting Reviews

Fouzia M.

Simplified Accounting package for Small business

Likeliness to Recommend

Pros

Tahir A.

Value for money

Likeliness to Recommend

Pros

Angeline T.

Good inventory & Project tracking

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Reconciliation

Accounts Receivable Invoicing

General Ledger Chart of Accounts

Accounts Payable Purchase Orders

Cost Revenue Tracking

Expense Management

Project Accounting

Dashboards, Analytics and Reporting

Cash Flow Management

Budgeting Forecasting

Integration APIs

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness

Ease of Customization

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training