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Rootstock Software Company

Rootstock Cloud ERP

Composite Score

7.4 /10

CX Score

7.6 /10

35 Reviews Write a Review

What is Rootstock Cloud ERP?

Rootstock Software develops and implements cloud Enterprise Resource Planning (ERP) software that helps manufacturers and distributors deliver personalized customer experiences, build operations that scale and out-service their competition.

Company Details

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Rootstock Cloud ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rootstock Cloud ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

88 Plan to Renew

78 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rootstock Cloud ERP?

10% Negative

12% Neutral

78% Positive

Pros

Respectful
Fair
Transparent
Trustworthy

Feature Ratings

Average 77

Supply Chain Management

Industry Specific Capabilities

Service Management

Job and Project Management

Analytics and Reporting

BI and Performance Management

Procurement Management

Customer Relationship Management

Human Capital Management

Accounting and Financial Management

Governance Risk and Compliance

Vendor Capability Ratings

Average 76

Ease of Implementation

Quality of Features

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Business Value Created

Breadth of Features

Usability and Intuitiveness

Vendor Support

Ease of Customization

Rootstock Cloud ERP Reviews

Jordan B.

Role: C-Level
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2020

When in doubt, Rootstock

Likeliness to Recommend

9 /10

What differentiates Rootstock Cloud ERP from other similar products?

ability to customize tasks and situations.

What is your favorite aspect of this product?

the data reporting, we didnt have that ability ever

What do you dislike most about this product?

how it doesnt work universally [phones, tablets, macs, windows, etc]

What recommendations would you give to someone considering this product?

try it with 1 or 2 licenses

Pros

Continually Improving Product
Enables Productivity
Inspires Innovation
Fair

Dean K.

Role: Information Technology
Industry: Construction
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2020

Ease of use

Likeliness to Recommend

5 /10

What differentiates Rootstock Cloud ERP from other similar products?

the ease of use

What is your favorite aspect of this product?

support when needed

What do you dislike most about this product?

price and the upload initial costs

What recommendations would you give to someone considering this product?

ease of use is what made us go with it.

Pros

Helps Innovate
Trustworthy
Unique Features
Effective Service

Duane D.

Role: C-Level
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2020

Pricey but it works well.

Likeliness to Recommend

10 /10

What differentiates Rootstock Cloud ERP from other similar products?

It's on the cloud and integrates with Salesforce.

What is your favorite aspect of this product?

It is not that hard getting up and running.

What do you dislike most about this product?

It's expensive.

What recommendations would you give to someone considering this product?

It is a safe bet for an ERP solution.

Pros

Respectful
Reliable
Trustworthy
Effective Service

Cons

Less Friendly Negotiation

How We Deliver

Rootstock Cloud ERP

What is Rootstock Cloud ERP?

Company Details

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Awards & Recognition

Rootstock Cloud ERP Ratings

78 Likeliness to Recommend

88 Plan to Renew

78 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love Rootstock Cloud ERP?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Rootstock Cloud ERP Reviews

Jordan B.

When in doubt, Rootstock

Likeliness to Recommend

Pros

Dean K.

Ease of use

Likeliness to Recommend

Pros

Duane D.

Pricey but it works well.

Likeliness to Recommend

Pros

Cons

Most Popular Rootstock Cloud ERP Comparisons

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Unit4 ERP

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Sage X3

Epicor Kinetic

Title

1
Since last award

Feature Ratings

Supply Chain Management

Industry Specific Capabilities

Service Management

Job and Project Management

Analytics and Reporting

BI and Performance Management

Procurement Management

Customer Relationship Management

Human Capital Management

Accounting and Financial Management

Governance Risk and Compliance

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Business Value Created

Breadth of Features

Usability and Intuitiveness

Vendor Support

Ease of Customization