What is RingCentral Video?
RingCentral Video combines one-click video meetings with built-in team messaging to make collaboration easier than it has ever been before.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
80 Likeliness to Recommend
92 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingCentral Video?
Pros
- Helps Innovate
- Effective Service
- Saves Time
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Audio Controls
Keyboard Mouse Control
Screen Share
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Quality of Features
Breadth of Features
Business Value Created
Availability and Quality of Training
Usability and Intuitiveness
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
RingCentral Video Reviews
Jon S.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Dec 2022
RingCentral was exactly what we needed
Likeliness to Recommend
What differentiates RingCentral Video from other similar products?
The ease of onboarding and feature set
What is your favorite aspect of this product?
It gave us the capability to work remote - right when we needed it!
What do you dislike most about this product?
Having to sign a longer contract to get the discount
What recommendations would you give to someone considering this product?
Technologies change all the time - ensure RC is still the leader
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Sales Marketing
- Industry: Electronics
- Involvement: End User of Application
Submitted May 2022
Worked as it should
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Leon K.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2022
A modern ecosystem for visual communication.
Likeliness to Recommend
What differentiates RingCentral Video from other similar products?
RingCentral is an efficient application for attending business meetings and conferencing with ease and this system is easy to use for all types of businesses. It provides seamless integration and its online portal is user-friendly.
What is your favorite aspect of this product?
It is very helpful in organizing phone calls from each room and gives us HD quality for attending and hosting video meetings and also provides better and clear sound quality. The web control panel can be accessed from any device and modification even after hardware deployment is easy.
What do you dislike most about this product?
Its performance is completely based on the internet connection so if you are facing internet issues then you must face issues during a video conference. It is limited in performance and setting up for the first time is quite complicated.
What recommendations would you give to someone considering this product?
We are using RingCentral platform for our enterprise and it is working really fine with us. It gives us functionality with Linux, Mac, or even any version of the window so this solved our problem so restrictions, any user can use it on their devices easily without any interruption in quality. It helped us in all the visual communication done in our office. Anytime we want to modify it we can easily do it because it allows future changes flexibly. The email notification for voicemail from the portal to the phone system is the best feature.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Inspires Innovation