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RingCentral Video Logo
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RingCentral

RingCentral Video

Composite Score
7.6 /10
CX Score
8.0 /10
Category
RingCentral Video
7.6 /10

What is RingCentral Video?

RingCentral Video combines one-click video meetings with built-in team messaging to make collaboration easier than it has ever been before.

Company Details


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RingCentral Video Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RingCentral Video.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

92 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RingCentral Video?

3% Negative
4% Neutral
93% Positive

Pros

  • Helps Innovate
  • Effective Service
  • Saves Time
  • Client Friendly Policies

Feature Ratings

Average 82

Audio Conferencing VoIP

89

Video Conferencing

85

Audio Controls

83

Keyboard Mouse Control

79

Screen Share

75

Vendor Capability Ratings

Average 76

Ease of IT Administration

82

Ease of Implementation

81

Ease of Data Integration

79

Quality of Features

79

Breadth of Features

77

Business Value Created

76

Availability and Quality of Training

75

Usability and Intuitiveness

74

Ease of Customization

72

Vendor Support

72

Product Strategy and Rate of Improvement

69

RingCentral Video Reviews

Praveen P.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Easy Calling and Messaging for Remote Teams

Likeliness to Recommend

9 /10

What differentiates RingCentral Video from other similar products?

RingCentral has been a game-changer in how I connect with candidates and coordinate with hiring teams. The ability to call, message, and host video meetings, all from one platform has streamlined my workflow, especially when juggling multiple roles and schedules. I no longer need to switch between apps for interviews or team check-ins, which saves a lot of time. The call quality is clear, scheduling is easy, and I appreciate the ability to send quick messages or set up last-minute video calls. It’s also helpful for remote hiring, where smooth communication is critical. My only suggestion would be a bit more customization in the UI, but overal

What is your favorite aspect of this product?

One standout feature I really appreciate in RingCentral is the voicemail-to-text transcription. It might sound simple, but as a recruiter, I get a ton of voicemails from candidates and hiring managers. Being able to read those messages instantly—without having to stop and listen saves me so much time, especially when I'm multitasking or in back-to-back interviews. It’s a small detail, but it’s made a big difference in how efficiently I work.

What do you dislike most about this product?

What I dislike most about RingCentral is that the interface can feel a bit overwhelming at first. As a recruiter juggling multiple tasks, I want tools that are quick and intuitive. While it offers a lot of features, some of them are buried in menus or take time to set up properly. Once you're used to it, it works well but there’s definitely a learning curve for new users.

What recommendations would you give to someone considering this product?

If you're thinking about using RingCentral, I’d recommend taking full advantage of its all-in-one setup—especially if you're managing remote interviews, team communication, and candidate outreach. It’s great for keeping everything in one place, from video calls to messaging and even voicemail transcriptions. Just make sure your team gets a proper walkthrough or training upfront the platform is powerful, but there’s a bit of a learning curve. Once you’re familiar with it, it really helps streamline your day-to-day communication.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Carl E.

  • Role: Consultant
  • Industry: Utilities
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy way to communicate with your team

Likeliness to Recommend

7 /10

What differentiates RingCentral Video from other similar products?

The combination of calls both internal and external combined with the video meeting features

What is your favorite aspect of this product?

The combination of calls both internal and external combined with the video meeting features

What do you dislike most about this product?

I can't think of anything specific we dislike

What recommendations would you give to someone considering this product?

Double-check how the product can integrate into your CRM, we use Hubspot and it works very well

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Kamesh M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2025

Video conferencing just click away!

Likeliness to Recommend

8 /10

What differentiates RingCentral Video from other similar products?

The integration with plugins and my calendar makes scheduling and joining meetings seamless. Overall, it’s a very reliable platform that makes running meetings smooth and efficient. Ease of connecting with my colleagues and teammates. Effective communication provided by RingCentral Video!

What is your favorite aspect of this product?

It delivers a smooth and secure communication experience with high-definition video, clear audio, and built-in tools like screen sharing, chat, and reactions. Starting a call with colleagues or external partners is quick and effortless, which makes it a reliable choice for distributed teams and remote collaboration. Connect world without hustle.

What do you dislike most about this product?

I like every feature ring central video has, their is nothing to dislike but if we got virtual background then it will best.

What recommendations would you give to someone considering this product?

Best product as video and audio quality wise perfect and it has built-in screen share, chatting, annotations etc features available.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service