What is RingCentral Video?
RingCentral Video combines one-click video meetings with built-in team messaging to make collaboration easier than it has ever been before.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
80 Likeliness to Recommend
92 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingCentral Video?
Pros
- Helps Innovate
- Effective Service
- Saves Time
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Audio Controls
Keyboard Mouse Control
Screen Share
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Quality of Features
Breadth of Features
Business Value Created
Availability and Quality of Training
Usability and Intuitiveness
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
RingCentral Video Reviews
Kate N.
- Role: Operations
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted May 2023
Packed full of features to enhance communication
Likeliness to Recommend
What differentiates RingCentral Video from other similar products?
Integrated within the Ring Central platform, operates very similarly to Zoom, but with the additional features of the app built in.
What is your favorite aspect of this product?
Easy to initiate a video call with team members or outside parties
What do you dislike most about this product?
NO issues with it
What recommendations would you give to someone considering this product?
Compare to other similar platforms, you will find the features the same and RC is more cost effective given the other features bundled in
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Celso G.
- Role: Information Technology
- Industry: Utilities
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2023
Great cloud-based video conferencing platform
Likeliness to Recommend
What differentiates RingCentral Video from other similar products?
RingCentral Video is part of the larger RingCentral platform, which includes messaging, phone, and team collaboration tools. This integration allows for a seamless experience and helps users streamline their communications.
What is your favorite aspect of this product?
RingCentral Video has several features and capabilities that are highly valued by its users, such as its ease of use, cross-platform compatibility, security and compliance, and integration with other RingCentral products. These features help make RingCentral Video a powerful and reliable video conferencing solution that can meet the needs of a wide range of organizations and users.
What do you dislike most about this product?
One disadvantage of RingCentral Video is that some users have reported occasional technical issues, such as audio or video glitches, connectivity problems, and slow performance. While these issues are relatively rare, they can be frustrating for users and may cause disruptions during important meetings or collaborations. Another potential disadvantage is that the platform can be resource-intensive, requiring a stable and high-speed internet connection and robust hardware to run smoothly, which could be a challenge for some users with limited resources.
What recommendations would you give to someone considering this product?
Meeting recordings can be a useful feature for teams that need to review and analyze meeting content at a later time. Adding this feature to RingCentral Video could help teams maintain a record of important discussions and decisions.
Pros
- Reliable
- Performance Enhancing
- Inspires Innovation
- Helps Innovate
Fagiko G.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2023
My Experience With RingCentral Video
Likeliness to Recommend
What differentiates RingCentral Video from other similar products?
For all conferencing needs, RingCentral Video never disappoint and comes with amazing features and at a good price
What is your favorite aspect of this product?
Using RingCentral Video is easy The software is affordable and resourceful
What do you dislike most about this product?
Well, RingCentral Video has been great and no issues
What recommendations would you give to someone considering this product?
I recommend RingCentral Video as it's affordable and effective as a web conferencing software
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features