What is Reward Gateway?
Reward Gateway's all-in-one Employee Engagement Platform helps create a streamlined and centralized employee experience customized for each organization. A flexible platform empowers HR to choose the right combination of engagement tools – from market-leading reward and recognition solutions, communications, surveys, wellbeing and employee discounts – in order to meet the changing needs of their people and their company.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
5
Since last award
92 Plan to Renew
8
Since last award
75 Satisfaction of Cost Relative to Value
11
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Reward Gateway?
Pros
- Enables Productivity
- Trustworthy
- Helps Innovate
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Portal
Metrics and Analytics
Social Recognition
Peer to Peer Recognition
Leaderboards
Automatic Notifications
Surveys Feedback
3rd Party Integration
Gamification
Mobile Functionality
Goal Setting
Vendor Capability Ratings
Ease of Customization
Vendor Support
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Breadth of Features
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of IT Administration
Reward Gateway Screenshots
Reward Gateway Downloads
Recognition-Screenshot
Comms-Screenshot (1)
Surveys-Screenshot (1)
Dashboard-Screenshot
Reward Gateway Reviews
Stefany C.
- Role: C-Level
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Aug 2020
Fantastic product for increasing engagement
Likeliness to Recommend
What differentiates Reward Gateway from other similar products?
Their client support, advocacy for their client and the actual product are hands down, incredible. I was impressed with the product but every time I speak with my client support rep, he is showing me something new to add to the platform. They consistently exceed my expectations and go above and beyond to create a great place to work for my staff.
What is your favorite aspect of this product?
The transparency of the product. It’s open for everyone in the organization to participate in. This ability has increased employee engagement because they have the ability to be heard.
What do you dislike most about this product?
Please, there is nothing bad about this product, it’s amazing!
What recommendations would you give to someone considering this product?
What are you waiting for?! If you think it’s going to be difficult to implement, it is soooo not. Their implementation team is incredible, very helpful, and is with you, holding your hand the entire time. Their client support is fantastic. The product will exceed your expectations. You won’t regret anything except waiting.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ben C.
- Role: C-Level
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Aug 2020
Intuitive and comprehensive.
Likeliness to Recommend
What differentiates Reward Gateway from other similar products?
Understanding of employee engagement and consulting on how to maximize the tool.
What is your favorite aspect of this product?
Completeness of the product.
What do you dislike most about this product?
Some difficulty in approving administrator privileges.
What recommendations would you give to someone considering this product?
Be ready to push your organization to accept change.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
JP L.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2020
Intuitive & effective with awesome support.
Likeliness to Recommend
What differentiates Reward Gateway from other similar products?
These guys have done a phenomenal job assembling the perfect mix of capabilities in an intuitive platform with loads of support to make sure you get the maximum value out of it!
What is your favorite aspect of this product?
Peer-to-peer recognition, customization and implementation/support teams. The knowledge they share is fantastic.
What do you dislike most about this product?
It logs me out too frequently for security reasons. But I get it.
What recommendations would you give to someone considering this product?
Have well-defined values and brand/culture messaging in place to make the recognition effort effective.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
