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ReliaQuest GreyMatter Logo Award Winner Product Badge
ReliaQuest GreyMatter Logo Award Winner Product Badge
ReliaQuest

ReliaQuest GreyMatter

Composite Score
7.7 /10
CX Score
8.1 /10
Category
ReliaQuest GreyMatter
7.7 /10

What is ReliaQuest GreyMatter?

ReliaQuest GreyMatter is a cloud-native security operations platform that helps organizations increase visibility, reduce complexity, and manage risk. Built on an open XDR architecture with bi-directional API integrations, GreyMatter enables security operations teams to extend detection, investigation, and response across multiple clouds, endpoint, and network infrastructures leveraging relevant data from both security and business applications.

Company Details


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Awards & Recognition

ReliaQuest GreyMatter won the following awards in the Managed Detection & Response category

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ReliaQuest GreyMatter Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ReliaQuest GreyMatter.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

11
Since last award

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ReliaQuest GreyMatter?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Unique Features
  • Efficient Service
  • Effective Service

Feature Ratings

Average 85

Use of the MITRE ATT&CK Framework

87

Incident Management

86

Vulnerability Management

85

Threat Intelligence

84

Real-Time Threat and Anomaly Detection

84

Technology Management

82

Prevention

80

Compliance Reporting and Archival Mechanisms

79

24/7/365 Security Monitoring

75

Risk Scoring & Remediation Act

75

Standardized Playbooks

69

Vendor Capability Ratings

Average 82

Availability and Quality of Training

88

Quality of Features

85

Ease of IT Administration

84

Usability and Intuitiveness

83

Business Value Created

82

Breadth of Features

82

Vendor Support

82

Product Strategy and Rate of Improvement

81

Ease of Data Integration

79

Ease of Implementation

78

Ease of Customization

78

ReliaQuest GreyMatter Reviews

Vishnu P.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Good product with lot of features.

Likeliness to Recommend

9 /10

What differentiates ReliaQuest GreyMatter from other similar products?

Many tools doesn't come with SOAR Capabilities, which makes this a unique among many other tools in the market.

What is your favorite aspect of this product?

Playbooks is one, because it almost reduces fatigue when handling multiple alerts and help in initial response and also the actions.

What do you dislike most about this product?

Not well versed in the product to find the dislikes so far.

What recommendations would you give to someone considering this product?

I'd say it has a bundle of packages which can be utilised very well in a decent infrastructure to maintain a good security posture and manage logs and incidents.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Paula A.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Great and reliable product

Likeliness to Recommend

9 /10

What differentiates ReliaQuest GreyMatter from other similar products?

It’s a new tool, it’s modern and efficient

What is your favorite aspect of this product?

Its highly visually appealing and easy to use

What do you dislike most about this product?

Maybe it’s not very famous so people may think it’s not reliable, but it is!

What recommendations would you give to someone considering this product?

It will save your team’s time

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Danny A.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Highly effective data driven tool

Likeliness to Recommend

6 /10

What differentiates ReliaQuest GreyMatter from other similar products?

Use of analytics and data driven decisioning

What is your favorite aspect of this product?

Ai and data driven

What do you dislike most about this product?

nothing to dislike directly

What recommendations would you give to someone considering this product?

Try it and you will not be sorry

Pros

  • Efficient Service
  • Respectful
  • Altruistic
  • Generous Negotitation

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