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Relativity

RelativityOne

Composite Score
8.1 /10
CX Score
8.3 /10
Category
RelativityOne
8.1 /10

What is RelativityOne?

Relativity brings the entire e-discovery process together in one extensible platform, connected to your organization’s most sensitive data—and supported by the community of experts you need to untangle it all. With the latest in advanced searching and analytics, machine learning, and visualizations all built in, Relativity is your complete platform for organizing data, discovering the truth, and acting on it.

Company Details


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Awards & Recognition

RelativityOne won the following awards in the eDiscovery category

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RelativityOne Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RelativityOne.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RelativityOne?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Includes Product Enhancements
  • Continually Improving Product
  • Reliable

Feature Ratings

Average 85

Review

89

Email Threading

88

Data Analysis and Visualization

87

Optical Character Recognition

87

Native Format

85

Classification and Data Parsing

85

Tagging Metadata and Organization

84

Annotations

84

Audio Transcription

83

Legal Hold

81

Chain of Custody Preservation

80

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Product Strategy and Rate of Improvement

83

Business Value Created

82

Breadth of Features

82

Availability and Quality of Training

82

Vendor Support

82

Ease of Implementation

80

Ease of IT Administration

78

Ease of Customization

77

RelativityOne Reviews

Rhyno H.

  • Role: Public Sector
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Great Product, great support!

Likeliness to Recommend

1 /10

What differentiates RelativityOne from other similar products?

The tool is extensible and customisable to fit in with any workflow and integrate with and 3rd party tool. There is also a great community and eco system.

What is your favorite aspect of this product?

The Global community and support

What do you dislike most about this product?

Nothing at this time

What recommendations would you give to someone considering this product?

Make sure you understand the volumes of data you want to process and then decide which tool is best for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Otile M.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

My Experience Using RelativityOne

Likeliness to Recommend

9 /10

What differentiates RelativityOne from other similar products?

Come wit analytics and machine learning features. It is affordable and effective

What is your favorite aspect of this product?

I like the ease of using RelativityOne and the fact that the software is affordable

What do you dislike most about this product?

Since I haven't had any bad experiences, I recommend this software.

What recommendations would you give to someone considering this product?

With RelativityOne, it is easy to handle analytics and the software comes with powerful security features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Stephen R.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Still the gold standard of review tools

Likeliness to Recommend

8 /10

What differentiates RelativityOne from other similar products?

I would say it is a more polished, and secure platform, than some of the other review tools out there.

What is your favorite aspect of this product?

My favorite aspect is it's ability to parse and analyze data, which is key for us.

What do you dislike most about this product?

For a long time they were very slow to change, or implement new feature. When they did it was often as a costly addon. I feel like they have moved away from that with RelativityOne

What recommendations would you give to someone considering this product?

I would definitely recommend they consider RelativityOne. With it's bevy of features, and security, you can worry less, and deliver more to your clients.

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Respectful

Cons

  • Vendor Friendly Policies
  • Commodity Features
  • Less Efficient Service

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