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RealPage, Inc.

RealPage OneSite

Composite Score

6.8 /10

CX Score

6.6 /10

11 Reviews Write a Review

What is RealPage OneSite?

Designed to work the way you want to, OneSite can help you customize critical reporting, gain control over letters and forms, and support and scale your business while you grow.

Company Details

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RealPage OneSite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RealPage OneSite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

80 Plan to Renew

70 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+62 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RealPage OneSite?

19% Negative

10% Neutral

71% Positive

Pros

Caring
Helps Innovate
Enables Productivity
Efficient Service

Cons

Less Inspiring
Charges for Enhancements
Under Delivered

Feature Ratings

Average 78

Tenant Management

Document Management

Analytics and Reporting

Lease Management

Accounting and Financial Management

Maintenance Management

Property Management

CRM Integration

Budgeting and Forecasting

Marketing Management

Mobile

Vendor Capability Ratings

Average 72

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Vendor Support

Breadth of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

RealPage OneSite Reviews

Penny M.

Role: Information Technology
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Great Product- Loyal Customer

Likeliness to Recommend

10 /10

What differentiates RealPage OneSite from other similar products?

Capacity to integrate multiple levels and forms of property management on one platform. I.e credit reporting, utility management, residents, management and audit reports, facilities, documents and so much more

What is your favorite aspect of this product?

Flexibility and adaptability

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

I've have recommended several colleagues to this platform

Pros

Helps Innovate
Continually Improving Product
Respectful
Includes Product Enhancements

Amanda H.

Role: Operations
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Former Fan, overall disappointing

Likeliness to Recommend

1 /10

What differentiates RealPage OneSite from other similar products?

They all offer relatively the same products. Realpage just has worse customer support.

What is your favorite aspect of this product?

Hard to say any as it has gone so down hill in the past

What do you dislike most about this product?

Lack of proper integration, constant issue, lack of proper support, lack of management team,

What recommendations would you give to someone considering this product?

Not to use it - their support and implementation is really lacking.

Cons

Inhibits Innovation
Less Productive
Less Effective Service

Ed Renzo L.

Role: Consultant
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

it disappoints

Likeliness to Recommend

6 /10

What differentiates RealPage OneSite from other similar products?

it's very slow

What is your favorite aspect of this product?

I do not have a favorite aspect of this product

What do you dislike most about this product?

most of it

What recommendations would you give to someone considering this product?

I do not recommend

Pros

Caring
Helps Innovate
Continually Improving Product
Reliable

How We Deliver

RealPage OneSite

What is RealPage OneSite?

Company Details

Need Assistance?

RealPage OneSite Ratings

79 Likeliness to Recommend

80 Plan to Renew

70 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+62 Net Emotional Footprint

How much do users love RealPage OneSite?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Tenant Management Includes tenant screening, tenant database, and tenant portal.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Lease Management Includes contact management, rent tracking, and residential and retail leases.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Maintenance Management Includes work orders, online service requests, property maintenance, and website maintenance.

Property Management Includes all aspects of logistics, distribution, inventory management, warehouse and shipping, order promising, and asset management.

CRM Integration Includes deep, seamless integration with CRM data and features.

Budgeting and Forecasting Includes financial information access, budget projections, assessment and analysis, tax planning, and scenario planning.

Marketing Management Multi-channel campaign management and analytics, budget tracking, click-to-lead capabilities, and social property management, keyword mining, and analytics.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

RealPage OneSite Reviews

Penny M.

Great Product- Loyal Customer

Likeliness to Recommend

Pros

Amanda H.

Former Fan, overall disappointing

Likeliness to Recommend

Cons

Ed Renzo L.

it disappoints

Likeliness to Recommend

Pros

Title

Feature Ratings

Tenant Management

Document Management

Analytics and Reporting

Lease Management

Accounting and Financial Management

Maintenance Management

Property Management

CRM Integration

Budgeting and Forecasting

Marketing Management

Mobile

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Vendor Support

Breadth of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement