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Ramco Systems

Ramco ERP

Composite Score

6.9 /10

CX Score

6.7 /10

49 Reviews Write a Review

What is Ramco ERP?

Ramco ERP is a comprehensive cloud ERP solution catering to the needs of fast growing enterprises embarked on digital transformation. Ramco's cognitive and post-modern ERP helps optimize complex business processes and enables organizations thrive digitally. Ramco ERP offers unified solution with flexible workflow based approach, bundled with In-memory based real-time optimization engine and powerful analytics. Ramco ERP is scalable and can be deployed on cloud or on premise. It supports integration with most of the existing business applications.

Company Details

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Ramco ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ramco ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

90 Plan to Renew

1
Since last award

66 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+63 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ramco ERP?

1% Negative

28% Neutral

71% Positive

Pros

Fair
Efficient Service
Respectful
Altruistic

Cons

Under Delivered
Commodity Features
Charges for Enhancements

Feature Ratings

Average 75

Accounting and Financial Management

Procurement Management

Customer Relationship Management

Service Management

Supply Chain Management

Job and Project Management

Human Capital Management

Governance Risk and Compliance

BI and Performance Management

Analytics and Reporting

Industry Specific Capabilities

Vendor Capability Ratings

Average 72

Vendor Support

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Quality of Features

Ease of Customization

Ease of Data Integration

Ramco ERP Reviews

David S.

Role: Information Technology
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2020

Product supports ERP suite across multiple lines

Likeliness to Recommend

9 /10

What differentiates Ramco ERP from other similar products?

I have no additional comments for the section

What is your favorite aspect of this product?

I have no additional comments for the section

What do you dislike most about this product?

There is nothing I dislike about this product

What recommendations would you give to someone considering this product?

develop a detailed plan of migration to be sure that all critical business areas are covered and supported during the transition.

Pros

Efficient Service
Reliable
Performance Enhancing
Enables Productivity

Nichole M.

Role: Human Resources
Industry: Government
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2020

Good product for price and user integration

Likeliness to Recommend

8 /10

What differentiates Ramco ERP from other similar products?

New mobile functionality

What is your favorite aspect of this product?

Flexible platform easy to use and actual great tutorials

What do you dislike most about this product?

Training workshops

What recommendations would you give to someone considering this product?

Nothing at this time

Pros

Reliable
Performance Enhancing
Trustworthy
Unique Features

Cons

Inhibits Innovation
Under Delivered
Less Transparent

Role: Operations
Industry: Manufacturing
Involvement: Vendor Management and Renewal

Validated Review

Anonymous Reviewer

Submitted Mar 2020

Very user friendly and provides valuable data

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Caring

How We Deliver

Ramco ERP

What is Ramco ERP?

Company Details

Need Assistance?

Awards & Recognition

Ramco ERP Ratings

76 Likeliness to Recommend

90 Plan to Renew

1 Since last award

66 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+63 Net Emotional Footprint

How much do users love Ramco ERP?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ramco ERP Reviews

David S.

Product supports ERP suite across multiple lines

Likeliness to Recommend

Pros

Nichole M.

Good product for price and user integration

Likeliness to Recommend

Pros

Cons

Very user friendly and provides valuable data

Likeliness to Recommend

Pros

Most Popular Ramco ERP Comparisons

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Title

1
Since last award

Feature Ratings

Accounting and Financial Management

Procurement Management

Customer Relationship Management

Service Management

Supply Chain Management

Job and Project Management

Human Capital Management

Governance Risk and Compliance

BI and Performance Management

Analytics and Reporting

Industry Specific Capabilities

Vendor Capability Ratings

Vendor Support

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Quality of Features

Ease of Customization

Ease of Data Integration