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Ramco Systems

Ramco ERP

Composite Score

6.9 /10

CX Score

6.7 /10

49 Reviews Write a Review

What is Ramco ERP?

Ramco ERP is a comprehensive cloud ERP solution catering to the needs of fast growing enterprises embarked on digital transformation. Ramco's cognitive and post-modern ERP helps optimize complex business processes and enables organizations thrive digitally. Ramco ERP offers unified solution with flexible workflow based approach, bundled with In-memory based real-time optimization engine and powerful analytics. Ramco ERP is scalable and can be deployed on cloud or on premise. It supports integration with most of the existing business applications.

Company Details

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Ramco ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ramco ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

90 Plan to Renew

66 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+63 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ramco ERP?

1% Negative

28% Neutral

71% Positive

Pros

Efficient Service
Fair
Respectful
Acts with Integrity

Cons

Under Delivered
Charges for Enhancements
Slower Product Innovation

Feature Ratings

Average 74

Accounting and Financial Management

Procurement Management

Customer Relationship Management

Service Management

Supply Chain Management

Job and Project Management

Human Capital Management

Governance Risk and Compliance

BI and Performance Management

Analytics and Reporting

Industry Specific Capabilities

Vendor Capability Ratings

Average 72

Vendor Support

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Quality of Features

Ease of Customization

Ease of Data Integration

Ramco ERP Reviews

Role: Information Technology
Industry: Chemicals
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2020

Easy to use if you do the implementation right

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Efficient Service

Role: Information Technology
Industry: Transportation
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Feb 2020

It’s seriously just OK

Likeliness to Recommend

5 /10

Pros

Trustworthy
Efficient Service
Inspires Innovation
Respectful

Cons

Inhibits Innovation

Jayanth M.

Role: Human Resources
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2020

Highly Recommended, Works like a charm

Likeliness to Recommend

9 /10

What differentiates Ramco ERP from other similar products?

user friendly

What is your favorite aspect of this product?

user interface is intuitive

What do you dislike most about this product?

none to be honest

What recommendations would you give to someone considering this product?

can be slightly low priced

Pros

Continually Improving Product
Trustworthy
Efficient Service
Effective Service

How We Deliver

Ramco ERP

What is Ramco ERP?

Company Details

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Awards & Recognition

Ramco ERP Ratings

76 Likeliness to Recommend

90 Plan to Renew

66 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+63 Net Emotional Footprint

How much do users love Ramco ERP?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ramco ERP Reviews

Easy to use if you do the implementation right

Likeliness to Recommend

Pros

It’s seriously just OK

Likeliness to Recommend

Pros

Cons

Jayanth M.

Highly Recommended, Works like a charm

Likeliness to Recommend

Pros

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Title

Feature Ratings

Accounting and Financial Management

Procurement Management

Customer Relationship Management

Service Management

Supply Chain Management

Job and Project Management

Human Capital Management

Governance Risk and Compliance

BI and Performance Management

Analytics and Reporting

Industry Specific Capabilities

Vendor Capability Ratings

Vendor Support

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Quality of Features

Ease of Customization

Ease of Data Integration