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ProTexting

ProTexting

Composite Score
8.2 /10
CX Score
8.5 /10
Category
ProTexting
8.2 /10

What is ProTexting?

ProTexting helps communicate with contacts more efficiently through a suite of highly interactive SMS marketing campaigns. The cell phone has become a permanent companion in our daily lives. This is why text messaging is the best way at the moment to reach groups of people with the same message instantly. Text message is personal and is pretty much guaranteed that it will be read by the recipient. The technology empowers you to drive traffic to your business and bring in more sales by sending special offers straight to your clients'​ mobile phones.

Company Details


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Awards & Recognition

ProTexting won the following awards in the SMS Marketing category

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ProTexting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ProTexting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ProTexting?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Feature Ratings

Average 89

Text Messaging

95

Scheduled Messaging

93

Social Media Marketing Management

91

Communication Archive

90

Mobile Marketing Management

89

Loyalty Promotions Management

89

Application Integration

89

Opt-in

89

Surveys Feedback

86

Marketing Analytics

85

Mobile Payments

81

Vendor Capability Ratings

Average 87

Ease of Implementation

92

Vendor Support

89

Ease of Data Integration

88

Quality of Features

88

Business Value Created

88

Availability and Quality of Training

87

Ease of Customization

86

Usability and Intuitiveness

85

Product Strategy and Rate of Improvement

85

Breadth of Features

85

Ease of IT Administration

85

ProTexting Reviews

  • Role: Operations
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2022

Easy to setup and use. Great SMS tool for teams.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jennifer H.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Reliable service, great product for communication.

Likeliness to Recommend

9 /10

What differentiates ProTexting from other similar products?

We use ProTexting for daily communication with our customers. The service is great, they are very helpful and quick to respond to any questions we have.

What is your favorite aspect of this product?

Very reliable and great value. You can add any feature you like at any time.

What do you dislike most about this product?

They don't have purchase per SMS option. They do have other options to purchase additional SMS.

What recommendations would you give to someone considering this product?

With ProTexting as our SMS vendor, we have the piece of mind that we can communicate with our customers and internal team at any time and very quickly. ProTexting offers lots of features and they constantly upgrade their platform. You are sure to get the latest technology and very friendly customer service.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Inspires Innovation

James H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Feb 2022

ProTexrting provides prompt technical support

Likeliness to Recommend

10 /10

What differentiates ProTexting from other similar products?

ProTexting offers amazing features and their team provides outstanding technology solutions.

What is your favorite aspect of this product?

The SMS/MMS service worked perfectly.

What do you dislike most about this product?

I don't have anything at the moment.

What recommendations would you give to someone considering this product?

The program is very easy to setup and reasonably priced. ProTexting has GREAT customer service, they will go out of their way to answer all your questions and help you.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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