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ProTexting

ProTexting

Composite Score
8.2 /10
CX Score
8.5 /10
Category
ProTexting
8.2 /10

What is ProTexting?

ProTexting helps communicate with contacts more efficiently through a suite of highly interactive SMS marketing campaigns. The cell phone has become a permanent companion in our daily lives. This is why text messaging is the best way at the moment to reach groups of people with the same message instantly. Text message is personal and is pretty much guaranteed that it will be read by the recipient. The technology empowers you to drive traffic to your business and bring in more sales by sending special offers straight to your clients'​ mobile phones.

Company Details


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Awards & Recognition

ProTexting won the following awards in the SMS Marketing category

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ProTexting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ProTexting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ProTexting?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Feature Ratings

Average 89

Text Messaging

95

Scheduled Messaging

93

Social Media Marketing Management

91

Communication Archive

90

Mobile Marketing Management

89

Loyalty Promotions Management

89

Application Integration

89

Opt-in

89

Surveys Feedback

86

Marketing Analytics

85

Mobile Payments

81

Vendor Capability Ratings

Average 87

Ease of Implementation

92

Vendor Support

89

Ease of Data Integration

88

Quality of Features

88

Business Value Created

88

Availability and Quality of Training

87

Ease of Customization

86

Usability and Intuitiveness

85

Product Strategy and Rate of Improvement

85

Breadth of Features

85

Ease of IT Administration

85

ProTexting Reviews

Jessi S.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Protexting is an amazing SMS application.

Likeliness to Recommend

9 /10

What differentiates ProTexting from other similar products?

ProTexting’s superb client support. They not solely helped me set up my account according to our desires but additionally helped us optimize our initial text messaging campaign. Simplicity and ease of use. Protexting provided loads deal} of great options, but the ones you wish on daily basis are simply out there and straightforward} to use. Easy interface and quality responsiveness to deal with problems that arise. Clear valuation and options.

What is your favorite aspect of this product?

The interface is extremely straightforward to use and understand. I prefer all of the practicality and analytics. I can see what I need to check very fastly, making new keywords and campaigns is simple. The dashboard is very userfriendly and they have plenty of options to make and execute completely different campaigns. I just like the Appointment Reminder scheduling and integration with Google calendar that we use all the time. It’s very quick to schedule the reminders and they go out at the designated date and time which saves us plenty of time.

What do you dislike most about this product?

A number of the features aren’t easy to understand, but they create with their phone support. I hope they improve their style and UI. Overall, it gets things done.

What recommendations would you give to someone considering this product?

If you’re trying to find a reliable SMS service, ProTexting is the platform for you. I’m stunned at how many options they offer, essentially supplying you with choices for each kind of SMS campaign you would like to create. Their MMS delivery is nice too.

Pros

  • Unique Features
  • Inspires Innovation
  • Caring
  • Client Friendly Policies

Mahesh H.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

A good to have SMS marketing with unique features

Likeliness to Recommend

9 /10

What differentiates ProTexting from other similar products?

ProTexting allowed my organization to use text marketing like a pro right from the start, unlike other basic tools. The best thing about ProTexting is that it supports SMS and MMS marketing with high delivery rates, as well as custom fields and automatic forwarding.

What is your favorite aspect of this product?

ProTexting allows you to efficiently and effectively send SMS messages at scale. I have a recurring web event that needs SMS notifications, and ProTexting allows me to do this on a regular basis. It also uses automatic forwarding, which is used to forward messages from a group of clients to the primary group.

What do you dislike most about this product?

I don't like the model it is based on which is cost to pay. Documentation for this tool is not practical. If you get stuck somewhere, you need to contact support, that's the problem.

What recommendations would you give to someone considering this product?

I like its usability and auto forwarding feature is somewhat unique, so if your needs are somewhat similar you can go with this.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Jared O.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Perfect SMS Marketing Solution For Business

Likeliness to Recommend

9 /10

What differentiates ProTexting from other similar products?

When it comes to SMS Marketing, ProTexting is incomparable. It makes communication with target market easy, fast, and effective which is what is needed for effective marketing

What is your favorite aspect of this product?

Using ProTexting is seamless and the software is affordable I like that it's fast and effective It makes it easy to customize marketing messages

What do you dislike most about this product?

It has been a perfect tool and no issues at all.

What recommendations would you give to someone considering this product?

I recommend ProTexting for SMS marketing because it has all important features and is cost effective too.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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