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ProTexting

ProTexting

Composite Score
8.2 /10
CX Score
8.5 /10
Category
ProTexting
8.2 /10

What is ProTexting?

ProTexting helps communicate with contacts more efficiently through a suite of highly interactive SMS marketing campaigns. The cell phone has become a permanent companion in our daily lives. This is why text messaging is the best way at the moment to reach groups of people with the same message instantly. Text message is personal and is pretty much guaranteed that it will be read by the recipient. The technology empowers you to drive traffic to your business and bring in more sales by sending special offers straight to your clients'​ mobile phones.

Company Details


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Awards & Recognition

ProTexting won the following awards in the SMS Marketing category

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ProTexting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ProTexting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ProTexting?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Feature Ratings

Average 89

Text Messaging

95

Scheduled Messaging

93

Social Media Marketing Management

91

Communication Archive

90

Mobile Marketing Management

89

Loyalty Promotions Management

89

Application Integration

89

Opt-in

89

Surveys Feedback

86

Marketing Analytics

85

Mobile Payments

81

Vendor Capability Ratings

Average 87

Ease of Implementation

92

Vendor Support

89

Ease of Data Integration

88

Quality of Features

88

Business Value Created

88

Availability and Quality of Training

87

Ease of Customization

86

Usability and Intuitiveness

85

Product Strategy and Rate of Improvement

85

Breadth of Features

85

Ease of IT Administration

85

ProTexting Reviews

Jayendra P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Easy to use, but a bit pricey

Likeliness to Recommend

10 /10

What differentiates ProTexting from other similar products?

Customizable keywords and shortcodes: ProTexting allows businesses to create their own custom keywords and shortcodes, which can be used to trigger specific actions, such as subscribing to a mailing list or redeeming a coupon.

What is your favorite aspect of this product?

Increased engagement: Text messaging is a highly effective communication channel that can help businesses reach their customers more effectively than other forms of marketing. Studies have shown that text messages have an open rate of over 98%, compared to email, which has an open rate of around 20%.

What do you dislike most about this product?

Pricing: Some users have mentioned that the pricing of ProTexting can be relatively high compared to other text messaging platforms, especially for businesses with smaller budgets. Learning curve: While ProTexting offers a user-friendly platform, some users may find it challenging to navigate the various features and settings, especially if they are new to text messaging marketing.

What recommendations would you give to someone considering this product?

Evaluate your business needs: Consider your business goals and objectives, as well as your target audience and communication preferences. Make sure that ProTexting is the right fit for your specific business needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sarah P.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Outstanding mass text messaging platform

Likeliness to Recommend

10 /10

What differentiates ProTexting from other similar products?

Features that make ProTexting stand out from the crowd are the unlimited number of custom keywords, detailed breakdowns of campaigns, and the ability to save time by re-using the frequently-sent messages

What is your favorite aspect of this product?

We can send mass SMS message to all our contacts in just a few seconds, and the user-friendly dashboard is incredibly helpful because it makes it easy to contacts to the Contacts tab

What do you dislike most about this product?

Would like to create a more emotional experience for our customers by adding a picture and video messaging to our regular text messaging campaigns which can increase our chances of landing more sales

What recommendations would you give to someone considering this product?

ProTexting is an excellent way to make the most out of your marketing opportunities and take your organization to the next level. It goes out of the way to provide its clients with the most comfortable experience possible while using their app

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Beltah R.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Progressive Marketing Platform.

Likeliness to Recommend

10 /10

What differentiates ProTexting from other similar products?

ProTexting has quality and advanced marketing extensions for firms.

What is your favorite aspect of this product?

ProTexting waits for responses from the direct receiver..

What do you dislike most about this product?

ProTexting is more smooth and straightforward through digital marketing.

What recommendations would you give to someone considering this product?

ProTexting is an instant avenue for reliable marketing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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