Postman Customer Reviews 2026 | Test Management

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Postman

Composite Score

8.7 /10

CX Score

9.2 /10

66 Reviews Write a Review

What is Postman?

Postman is your single platform for collaborative API development. Join 35+ million devs building great APIs together, across the entire API lifecycle.

Company Details

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Awards & Recognition

Postman won the following awards in the Test Management category

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2025 Data Quadrant Champion

Latest Award, 2025

1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2025

Strategy and Innovation
Product Impact

2025

Postman Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Postman.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

2
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Postman?

0% Negative

3% Neutral

97% Positive

Pros

Saves Time
Helps Innovate
Client Friendly Policies
Friendly Negotiation

Feature Ratings

Average 78

Test Data Management

Test Script Editor

Test Planning

Test Coverage Analysis

Test Case Generator

Analytics and Reporting

Regulatory Compliance

Audit Log

Test Environment Management

Test Load Balancing

Artifact Traceability

Vendor Capability Ratings

Average 79

Business Value Created

Quality of Features

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Breadth of Features

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Postman Reviews

Sakshi S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2024

Fantastic tool for API design and testing

Likeliness to Recommend

9 /10

What differentiates Postman from other similar products?

Postman is very lightweight. It is quick to load and doesn't take too much resources.

What is your favorite aspect of this product?

It has a very intuitive UI which makes sharing API collections super easy.

What do you dislike most about this product?

Nothing to dislike really, it's probably the best tool in the market.

What recommendations would you give to someone considering this product?

A must try tool, you would love it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Akshata S.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2026

Postman: Powerful and User-Friendly API Tool

Likeliness to Recommend

9 /10

What differentiates Postman from other similar products?

What really sets Postman apart is how easy it is to use while still being powerful. The interface is intuitive, so even new team members can pick it up quickly, but it also has advanced features for more complex testing. The ability to organize collections, automate tests, and collaborate with teammates in one place makes it more convenient than many similar tools. Overall, it feels more polished and better suited for day-to-day API work.

What is your favorite aspect of this product?

My favorite aspect of Postman is how it makes testing and working with APIs so organized and straightforward. I really like the collections feature, which lets me save and structure requests in a way that’s easy to revisit or share with the team. It saves a lot of time and makes collaboration much smoother.

What do you dislike most about this product?

The thing I dislike most about Postman is that it can get a bit slow when handling very large collections or complex automated tests.

What recommendations would you give to someone considering this product?

I would recommend Postman to anyone who works with APIs, whether you’re just starting out or handling more complex projects. It’s worth taking the time to explore the collections and automation features because they really make your workflow more efficient. My advice would be to start with the basics, get comfortable with organizing requests, and then gradually explore the more advanced testing and collaboration tools. It’s a solid investment for saving time and staying organized.

Pros

Helps Innovate
Reliable
Performance Enhancing
Unique Features

Dhanashri U.

Role: Information Technology
Industry: Insurance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2025

Best Software for API Testing

Likeliness to Recommend

9 /10

What differentiates Postman from other similar products?

Scripting and automation, Variable management

What is your favorite aspect of this product?

Assertions

What do you dislike most about this product?

Limitation in performance testing

What recommendations would you give to someone considering this product?

Start with Free version and manual testing

Pros

Continually Improving Product
Inspires Innovation
Caring
Saves Time

How We Deliver

Events

Postman

What is Postman?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

Postman Ratings

91 Likeliness to Recommend

98 Plan to Renew

2 Since last award

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Postman?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Test Data Management Secured management, access and configuration of test data.

Test Script Editor Write and modify test scripts in a scripting languge (e.g. VBScript, JavaScript, Python) within a coding editor.

Test Planning Build test cycles and phases, define milestones to coordinate dependencies and releases, and then assign resources to execute the planned tests.

Test Coverage Analysis Pinpoint the sources of test failures and defects by granularly dissecting test runs, test cases and other testing artifacts and requirements.

Test Case Generator Automatically generate test cases directly from requirements, the source code, recordings of user actions, and visual and graphical workflows and models.

Analytics and Reporting Aggregated visual reporting of testing progress, results and insights through real-time, dynamic dashboards with customizable reporting widgets.

Regulatory Compliance Templated test cases for regulatory requirements and industry guidelines (e.g. GAMPS, SOX, HIPAA, OWASP, ISO)

Audit Log Complete record of all changes made to entities within the test management solution. Teams can monitor and trace every change.

Test Environment Management Provision, monitor, refresh, and tear down test environments. Teams can track all environment resources from a centralized dashboard and repository.

Test Load Balancing Intelligently distribute testing load across system clusters to achieve high testing performance.

Artifact Traceability The ability to link and track testing artifacts, such as test cases and test scripts. From functional and non-functional requirements to execution results.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Postman Reviews

Sakshi S.

Fantastic tool for API design and testing

Likeliness to Recommend

Pros

Akshata S.

Postman: Powerful and User-Friendly API Tool

Likeliness to Recommend

Pros

Dhanashri U.

Best Software for API Testing

Likeliness to Recommend

Pros

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2
Since last award

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Feature Ratings

Test Data Management

Test Script Editor

Test Planning

Test Coverage Analysis

Test Case Generator

Analytics and Reporting

Regulatory Compliance

Audit Log

Test Environment Management

Test Load Balancing

Artifact Traceability

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Breadth of Features

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support