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Ping Identity

Ping Identity Platform

Composite Score
7.8 /10
CX Score
8.1 /10
Category
Ping Identity Platform
7.8 /10

What is Ping Identity Platform?

The Ping Identity Platform is comprised of a comprehensive suite of products and capabilities that work in harmony to deliver seamless, continuous and secure access to all applications. By quickly connecting millions of users and thousands of applications, we free enterprises to work without boundaries and accelerate digital transformation.

Company Details


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Awards & Recognition

Ping Identity Platform won the following awards in the Identity and Access Management category

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Ping Identity Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ping Identity Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ping Identity Platform?

0% Negative
2% Neutral
98% Positive

Pros

  • Helps Innovate
  • Reliable
  • Security Protects
  • Continually Improving Product

Feature Ratings

Average 83

Mobility Support

93

Password Management

88

Multi-Factor Authentication (MFA)

88

Provisioning Deprovisioning

85

Web Cloud Single Sign on (SSO)

84

Reporting

83

Access Request Management

81

Advanced Provisioning

81

Identity Governance

78

Activity Monitoring Alerts

76

Privileged Access Management

74

Vendor Capability Ratings

Average 84

Usability and Intuitiveness

87

Business Value Created

87

Ease of IT Administration

86

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

84

Vendor Support

84

Ease of Data Integration

84

Breadth of Features

83

Quality of Features

83

Ease of Customization

82

Ease of Implementation

81

Ping Identity Platform Reviews

Ryan A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Great tool used by all users for VPN and MFA

Likeliness to Recommend

9 /10

What differentiates Ping Identity Platform from other similar products?

I feel managing the users is a very simple task for me due to the fact there is live reporting available so we can see if a user is being timed out from accepting a Ping.

What is your favorite aspect of this product?

The fact we can safely have our users authenticate with ping to access their emails on mobile devices and iPads. It is also easy to implement with the use of a QR code, we have our users scan the QR code after installing the app and Ping is then easily setup and ready to use.

What do you dislike most about this product?

I have found sometimes with SSO it will add additional space to the end of an email address therefore suggesting the authentication attempt is invalid, however this may be a glitch internally our end.

What recommendations would you give to someone considering this product?

It is a great piece of software and is easy to use, we have all our users currently using it.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Charlie M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Reliable and Easy to use

Likeliness to Recommend

9 /10

What differentiates Ping Identity Platform from other similar products?

I have used similar products before, that a huge deal of difference. PING ID admin platform is easy to use.

What is your favorite aspect of this product?

PING was easy to implement on our mail in a recent move to 2fa

What do you dislike most about this product?

When using the mobile app i can need to authenticate multiple times for it to work

What recommendations would you give to someone considering this product?

I would recommend the product overall, that can help with security concerns regarding 2fa

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Security Protects

Sathisha V.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Superior access management tool

Likeliness to Recommend

10 /10

What differentiates Ping Identity Platform from other similar products?

Reliability and ease of integration with other tools

What is your favorite aspect of this product?

Easy to use and super light application Simple user interface SIngle sign on helps to avoid entry of passcode multiple times Intsant notifications at the time of accessing websites Multiple types of passcodes

What do you dislike most about this product?

More dependency on admins for change of device, should have helpful if the controls are with users

What recommendations would you give to someone considering this product?

Recommended

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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