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Ping Identity

Ping Identity Platform

Composite Score
7.8 /10
CX Score
8.1 /10
Category
Ping Identity Platform
7.8 /10

What is Ping Identity Platform?

The Ping Identity Platform is comprised of a comprehensive suite of products and capabilities that work in harmony to deliver seamless, continuous and secure access to all applications. By quickly connecting millions of users and thousands of applications, we free enterprises to work without boundaries and accelerate digital transformation.

Company Details


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Awards & Recognition

Ping Identity Platform won the following awards in the Identity and Access Management category

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Ping Identity Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ping Identity Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ping Identity Platform?

0% Negative
2% Neutral
98% Positive

Pros

  • Helps Innovate
  • Reliable
  • Security Protects
  • Continually Improving Product

Feature Ratings

Average 83

Mobility Support

93

Password Management

88

Multi-Factor Authentication (MFA)

88

Provisioning Deprovisioning

85

Web Cloud Single Sign on (SSO)

84

Reporting

83

Access Request Management

81

Advanced Provisioning

81

Identity Governance

78

Activity Monitoring Alerts

76

Privileged Access Management

74

Vendor Capability Ratings

Average 84

Usability and Intuitiveness

87

Business Value Created

87

Ease of IT Administration

86

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

84

Vendor Support

84

Ease of Data Integration

84

Breadth of Features

83

Quality of Features

83

Ease of Customization

82

Ease of Implementation

81

Ping Identity Platform Reviews

Abhishek S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Ping identity as an Identity Solution

Likeliness to Recommend

9 /10

What differentiates Ping Identity Platform from other similar products?

It has seamless feature for identity and access management of data and provides multi-factor authentication security from unauthorized access.

What is your favorite aspect of this product?

Even if our password is compromised Ping Identity protects our account as a request is first sent to mobile app.

What do you dislike most about this product?

Sometimes the synchronization takes some time and we have to ask help for IT support to unlink our account if we lose access to mobile app.

What recommendations would you give to someone considering this product?

It works even if there is no network coverage and we can find a plenty of documentation about the API's.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Imdad K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Ping Identity Platform from other similar products?

Ping Identity Platform is a product that provides access management solutions for workforce, customer, and partner identity types . Here are some factors that differentiate Ping Identity Platform from other similar products: Integration, Flexible authentication,True single-tenant solutions, No-code orchestration platform

What is your favorite aspect of this product?

SSO and MFA using phone push notification.

What do you dislike most about this product?

Sometimes push notifications get delayed, bug fixes are done bit late.

What recommendations would you give to someone considering this product?

Comparing other IAM tools, it has a legacy of integrating any business unit. just go for it its a fantastic product.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Vendor's Interest First
  • Less Transparent

Rebecca J.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

its okay i guess

Likeliness to Recommend

7 /10

What differentiates Ping Identity Platform from other similar products?

it is really easy to use

What is your favorite aspect of this product?

how easy it is to use

What do you dislike most about this product?

can be very slow/couldn't connect/times out very quickly

What recommendations would you give to someone considering this product?

None to be honest

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

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