Pimcore Customer Reviews 2024

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Pimcore

Composite Score

7.7 /10

CX Score

8.0 /10

32 Reviews Write a Review

What is Pimcore?

Pimcore provides an open-source software platform for data and experience management. Its modules for PIM, MDM, DAM, CDP, DXP/CMS, and digital commerce are praised by analysts such as Gartner and Forrester. Thousands of companies worldwide, including Burger King, Audi, and Ikea, have already chosen Pimcore. The company is headquartered in Austria/Europe.

Company Details

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Awards & Recognition

Pimcore won the following awards in the Product Information Management category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

6 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

4 Top Rated Capabilities

2 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

4 Top Rated Capabilities

4 Top Rated Features

2022

Pimcore Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Pimcore.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pimcore?

0% Negative

9% Neutral

91% Positive

Pros

Helps Innovate
Inspires Innovation
Respectful
Transparent

Feature Ratings

Average 82

Product Categorization & Relationships

Data Syndication

Role-Based Access Management

Advanced Search and Filtering

Master Record Management

Data Export

Digital Asset Management

Workflow and Approval Management

Omni-Channel Information Delivery

Integration

Product Data Analytics

Vendor Capability Ratings

Average 80

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of Customization

Vendor Support

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Pimcore Reviews

Role: C-Level
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Apr 2022

Best PIM/MDM Solution

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Julia P.

Role: Sales Marketing
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Everything under one roof

Likeliness to Recommend

9 /10

What differentiates Pimcore from other similar products?

Pimcore is effortless in integrating with external services, as far as a framework goes, this is something that few other systems manage to do as well

What is your favorite aspect of this product?

It's a super flexible framework with a high level of customisation and many features that are still being added, it never feels stale as the team are constantly looking to work on new functionalities based on feedback and market requirements

What do you dislike most about this product?

The amount of customisation required since this is a framework not an out of the box product, but again this is not really a negative just depends how much time you have available

What recommendations would you give to someone considering this product?

Pimcore is very flexibile, easy to use and great value for money - highly recommend

Pros

Trustworthy
Efficient Service
Inspires Innovation
Altruistic

Role: C-Level
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Apr 2022

Not a jack of all trades but close.

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Trustworthy
Inspires Innovation
Saves Time

How We Deliver

Pimcore

What is Pimcore?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Pimcore Ratings

87 Likeliness to Recommend

1 Since last award

97 Plan to Renew

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Pimcore?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Product Categorization & Relationships Allows users to manage data and products based on specific traits or segments.

Data Syndication Ability to import data from various internal and external sources and syndicate it to industry-standard data pools and exchanges (e.g.: GDSN, 1WorldSync, GXS).

Role-Based Access Management Ability to assign permissions around editing, commenting, downloading based on user roles / Active Directory groups.

Advanced Search and Filtering Quickly find information based on filtering multiple attributes and conditions and save filters for future use.

Master Record Management Ability to onboard a new product, define its attributes, update them and manage product record lifecycle.

Data Export Allows for multiple export options into CSV, XLSX, XML, Jason, or PDF.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Omni-Channel Information Delivery Ability to deliver product information in a differentiated manner i.e. specific for a channel requirements.

Integration Integration with augmentation solutions like DRM, Active Directory or LDAP, SIEM, and NAC.

Product Data Analytics Built-in functionality to analyze and aggregate product data including page views, purchases, basket information etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Pimcore Reviews

Best PIM/MDM Solution

Likeliness to Recommend

Pros

Julia P.

Everything under one roof

Likeliness to Recommend

Pros

Not a jack of all trades but close.

Likeliness to Recommend

Pros

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Feature Ratings

Product Categorization & Relationships

Data Syndication

Role-Based Access Management

Advanced Search and Filtering

Master Record Management

Data Export

Digital Asset Management

Workflow and Approval Management

Omni-Channel Information Delivery

Integration

Product Data Analytics

Vendor Capability Ratings

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of Customization

Vendor Support

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training