Pimcore Customer Reviews 2026 | Product Information Management

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Pimcore

Composite Score

7.8 /10

CX Score

8.1 /10

38 Reviews Write a Review

What is Pimcore?

Pimcore provides an open-source software platform for data and experience management. Its modules for PIM, MDM, DAM, CDP, DXP/CMS, and digital commerce are praised by analysts such as Gartner and Forrester. Thousands of companies worldwide, including Burger King, Audi, and Ikea, have already chosen Pimcore. The company is headquartered in Austria/Europe.

Company Details

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Awards & Recognition

Pimcore won the following awards in the Product Information Management category

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2026 Emotional Footprint Champion

Latest Award, 2026

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2026

2025 Data Quadrant Champion

2025

7 Top Rated Capabilities

9 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

3 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

4 Top Rated Capabilities

2 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

4 Top Rated Capabilities

4 Top Rated Features

2022

Pimcore Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Pimcore.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pimcore?

0% Negative

6% Neutral

94% Positive

Pros

Helps Innovate
Respectful
Transparent
Continually Improving Product

Feature Ratings

Average 84

Data Syndication

Generative AI

Product Categorization & Relationships

Master Record Management

Advanced Search and Filtering

Role-Based Access Management

Data Export

Digital Asset Management

Workflow and Approval Management

Integration

Omni-Channel Information Delivery

Vendor Capability Ratings

Average 80

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of IT Administration

Ease of Implementation

Ease of Customization

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Usability and Intuitiveness

Availability and Quality of Training

Pimcore Reviews

Vippan K.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Flexible and easy to use.

Likeliness to Recommend

9 /10

What differentiates Pimcore from other similar products?

It's unique capability that can easily cater both data management and experience management requirement in a single solution.

What is your favorite aspect of this product?

It's flexibility and range of features to take on any data challenges.

What do you dislike most about this product?

Backend UI could be improved.

What recommendations would you give to someone considering this product?

If you are not familiar with any PIM software, you can easily play with Pimcore.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Effective Service

sudhanshu k.

Role: C-Level
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Great Product I am amazed with features.

Likeliness to Recommend

10 /10

What differentiates Pimcore from other similar products?

1- Open source. 2- Full of features. 3- PIM, DAM, CMS, E-commerce in a single package.

What is your favorite aspect of this product?

The features and easy to modify as per client requirements.

What do you dislike most about this product?

The Admin UI

What recommendations would you give to someone considering this product?

Pimcore is a very capable PIM system, you can use it for large datasets as well.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Rahul S.

Role: Sales Marketing
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Most user friendly, dynamic product.

Likeliness to Recommend

10 /10

What differentiates Pimcore from other similar products?

Free Community edition Complete bundle of PIM,DAM,CMS and e-commerce Strong ACL Enterprise grade support and SLA also available Best for digital content delivery for r e-commerce

What is your favorite aspect of this product?

Marketing CMS Web2Print Multisite Process management Workflow management

What do you dislike most about this product?

Installiy to cpanel and more upgrade version Complex for new developer

What recommendations would you give to someone considering this product?

This is very dynamic product with great features and get instant preview of product data.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Events

Pimcore

What is Pimcore?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Pimcore Ratings

89 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Pimcore?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Syndication Ability to import data from various internal and external sources and syndicate it to industry-standard data pools and exchanges (e.g.: GDSN, 1WorldSync, GXS).

Generative AI Generate content for optimization and integration to perform product matching, categorization, or competitor analysis.

Product Categorization & Relationships Allows users to manage data and products based on specific traits or segments.

Master Record Management Ability to onboard a new product, define its attributes, update them and manage product record lifecycle.

Advanced Search and Filtering Quickly find information based on filtering multiple attributes and conditions and save filters for future use.

Role-Based Access Management Ability to assign permissions around editing, commenting, downloading based on user roles / Active Directory groups.

Data Export Allows for multiple export options into CSV, XLSX, XML, Jason, or PDF.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Integration Integration with augmentation solutions like DRM, Active Directory or LDAP, SIEM, and NAC.

Omni-Channel Information Delivery Ability to deliver product information in a differentiated manner i.e. specific for a channel requirements.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Pimcore Reviews

Vippan K.

Flexible and easy to use.

Likeliness to Recommend

Pros

sudhanshu k.

Great Product I am amazed with features.

Likeliness to Recommend

Pros

Rahul S.

Most user friendly, dynamic product.

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Data Syndication

Generative AI

Product Categorization & Relationships

Master Record Management

Advanced Search and Filtering

Role-Based Access Management

Data Export

Digital Asset Management

Workflow and Approval Management

Integration

Omni-Channel Information Delivery

Vendor Capability Ratings

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of IT Administration

Ease of Implementation

Ease of Customization

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Usability and Intuitiveness

Availability and Quality of Training