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Phenom People

Phenom Talent Experience Management (TXM)

Composite Score

7.1 /10

CX Score

7.8 /10

5 Reviews Write a Review

What is Phenom Talent Experience Management (TXM)?

Phenom delivers the Phenom Talent Experience Management (TXM) platform to transform the talent journey from interested candidates to thriving employees to enthusiastic brand advocates while helping HR break the stereotype of being a cost center instead of a revenue generator. Phenom’s TXM platform provides companies with a unified solution which delivers a Career Site, CRM, CMS, Chatbot, SMS, Internal Mobility & Referrals, University Recruiting, Talent Analytics, and AI. The platform is built on artificial intelligence (AI), which drives personalization, automation, and accuracy for candidates, recruiters, employee

Company Details

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Phenom Talent Experience Management (TXM) Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Phenom Talent Experience Management (TXM)?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 73

Talent Acquisition

Algorithmic Bias Mitigation

Learning and Development

Workforce Planning

Data and Analytics

Skills Management

Internal Gig and Project Work

Mentoring and Coaching

Succession Planning

Career Pathing

Performance Management

Vendor Capability Ratings

Average 73

Ease of IT Administration

Ease of Customization

Breadth of Features

Business Value Created

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of Data Integration

Phenom Talent Experience Management (TXM) Reviews

Jay L.

Role: C-Level
Industry: Transportation
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Oct 2022

Great CRM Tool

Likeliness to Recommend

9 /10

What differentiates Phenom Talent Experience Management (TXM) from other similar products?

Applicant flow - especially for our hourly lower level jobs.

What is your favorite aspect of this product?

The most helpful feature of Phenom TXM is its ability to detect passive candidates and partial recruitment leads. Additionally, the system allows you to launch campaigns, text leads, and remind candidates to complete their applications. I'm pleased that our company never experienced a lack of qualified applicants.

What do you dislike most about this product?

Phenom TXM sometimes has issues with the tracking system, so it does not always push through all applicant tracking system data, and we have to resolve the problem manually.

What recommendations would you give to someone considering this product?

Recommend to buy it

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2022

It is easy to use and very flexible for employees

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Reliable
Inspires Innovation
Caring

Munawar A.

Role: Operations
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Good invention

Likeliness to Recommend

7 /10

What differentiates Phenom Talent Experience Management (TXM) from other similar products?

Its operation

What is your favorite aspect of this product?

User friendly

What do you dislike most about this product?

Complexity

What recommendations would you give to someone considering this product?

Definitely recommend

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

How We Deliver

Phenom Talent Experience Management (TXM)

What is Phenom Talent Experience Management (TXM)?

Company Details

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Phenom Talent Experience Management (TXM) Ratings

89 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Phenom Talent Experience Management (TXM)?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Talent Acquisition Use of AI to analyze employee profiles for the purpose of sourcing, recruiting, screening, ranking and tracking internal talent for open roles.

Algorithmic Bias Mitigation Uses algorithms in making predictions to not create bias.

Learning and Development Use of AI to assign, select, recommend, and suggest a variety of learning experiences (formal and experiential) through the use of intelligent matching.

Workforce Planning Provides predictive analytics on existing and emerging skills gaps.

Data and Analytics Predictive analytics, machine learning, data reconciliation, data visualization, data segmentation.

Skills Management Use of AI to analyze employee profiles to identify, map, and infer skills and experiences needed for various opportunities (roles, development).

Internal Gig and Project Work Post and search for gig and project work (independent, short or long-term assignments) using a matching algorithm that pushes opportunity to relevant employees.

Mentoring and Coaching Ability to assign, select, and suggest mentors/mentees and/or coaches/coachees.

Succession Planning Uses AI to surface potential successors based on their individual skills and experiences.

Career Pathing Use of AI to map and communicate employee career paths dynamically using intelligent matching based on a variety of data sources e.g. profile, location.

Performance Management Ability to capture feedback on an employee's performance e.g. gig work, project work, stretch assignments.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Phenom Talent Experience Management (TXM) Reviews

Jay L.

Great CRM Tool

Likeliness to Recommend

Pros

It is easy to use and very flexible for employees

Likeliness to Recommend

Pros

Munawar A.

Good invention

Likeliness to Recommend

Pros

Title

Feature Ratings

Talent Acquisition

Algorithmic Bias Mitigation

Learning and Development

Workforce Planning

Data and Analytics

Skills Management

Internal Gig and Project Work

Mentoring and Coaching

Succession Planning

Career Pathing

Performance Management

Vendor Capability Ratings

Ease of IT Administration

Ease of Customization

Breadth of Features

Business Value Created

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of Data Integration