What is Pega Platform?
A recognized leader in artificial intelligence, digital process automation, and customer engagement, Pega powers enterprise digital transformation with a unified, no-code platform. Trusted by global companies for rapid and scalable enterprise-wide, transformational deployments.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
99 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pega Platform?
Pros
- Security Protects
- Enables Productivity
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Process Discovery
Out of the box integration
Code-Free Programming
Central Deployment
Action Logging
Optical Character Recognition
Real-Time Debugging
Sentiment Analysis
Role-Based Access
Exception Handling
Performance Monitoring
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Customization
Business Value Created
Ease of IT Administration
Quality of Features
Vendor Support
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Implementation
Breadth of Features
Availability and Quality of Training
Pega Platform Reviews
Srilekhya K.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
Fantastic product and highly efficient
Likeliness to Recommend
What differentiates Pega Platform from other similar products?
Ease of implementation and coding
What is your favorite aspect of this product?
User interface
What do you dislike most about this product?
New versions seem too frequent now
What recommendations would you give to someone considering this product?
Great choice and very efficient
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Salah B.
- Role: Information Technology
- Industry: Government
- Involvement: IT Leader or Manager
Submitted Mar 2021
Fantastic product!
Likeliness to Recommend
What differentiates Pega Platform from other similar products?
Fantastic product!
What is your favorite aspect of this product?
User Interface!
What do you dislike most about this product?
It requires lots of technical help to set it up
What recommendations would you give to someone considering this product?
Pega provides many use cases on their website where you can learn how other companies implemented the platform. Very helpful to also attend their user conference, PegaWorld.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Hammad B.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2021
great business enhancement to leverage Resources
Likeliness to Recommend
What differentiates Pega Platform from other similar products?
Easy to Develop, easy to mantein, easy to understand. Pega platform provide a way to put the business requirements align with IT implementations, easy to code , easy to mantein
What is your favorite aspect of this product?
Pega is the most advanced tool, which is built on modern technology for our ease to develop agile applications and it really does not involve any complex coding. So far my experience with Pega is very effective and helping me to build the low cod apps, which are based on digital customer services, and help me to provide proactive sources for my various channels, for the better engagement of my audience.
What do you dislike most about this product?
The configuration is a bit technical, it is not a complaint but a suggestion could improve this and guarantee a high user performance on the platform through the creation of commercial platforms. We have not had significant problems, in fact we reached objectives in a very short time. We consider it to be a good platform compared to the rest.
What recommendations would you give to someone considering this product?
It is ideal for any company that wants to involve, but at the same time, manage business processes in a more solid, efficient, precise and simple way, thus guaranteeing customers a better experience. It is a great fully scalable BPM tool with the best features and easy to use tools. It is used to manage banking projects, health and financial insurance. You will have work fluency apart from a great time saving. It is very flexible, you can also create an ideal marketing automation system to drive the growth of your company and a greater reach of customers. recommended.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
