This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
1-877-281-0480 (US/CAN) or
+1-703-544-9513 (International)

Pegasystems Inc.

Pega Low-Code BPM

Composite Score

7.8 /10

CX Score

8.0 /10

41 Reviews Write a Review

What is Pega Low-Code BPM?

Improve efficiency, visibility, and agility of critical business processes. Build flexible and easy-to-use business solutions that help your business innovate and differentiate in a fast-changing market. Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change® technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Pega Low-Code BPM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Pega Low-Code BPM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

Up 1
Since last award

80 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

undefined

{y}

{name}

Emotional Footprint Overview

Product Experience:: 88%
Negotiation and Contract:: 84%
Conflict Resolution:: 87%
Strategy & Innovation:: 87%
Service Experience:: 88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pega Low-Code BPM?

0% Negative

10% Neutral

90% Positive

Pros

Trustworthy
Caring
Acts with Integrity
Helps Innovate

Feature Ratings

Average 78

Process Automation Templates

Process Workflow Designer

Low-Code Automation

In-App Automated Workflows

Process Simulation

Process Library

BPMN Compliance

Collaboration

Content Management

Mobile Support

Real-time Process Analysis

Vendor Capability Ratings

Average 76

Quality of Features

Product Strategy and Rate of Improvement

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Vendor Support

Also Featured in...

Low-Code Business Process Management - Midmarket

Translation missing: en.product_page.ratings.score 7.8

View Pega Low-Code BPM in this category (opens in a new tab)

Pega Low-Code BPM Reviews

Rajat G.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2025

"Low code and features rich app development"

Likeliness to Recommend

6 /10

What differentiates Pega Low-Code BPM from other similar products?

1. Ability to build what you imagine.. the better you think the best this product helps you to innovate 2. Platform hosts an Eco-system to build end to end application with good customer support 3. The Layer cake helps drive re-usability of products & components in a global context

What is your favorite aspect of this product?

Next Gen AI Case Management Centre Out approach

What do you dislike most about this product?

There are some serious issues with the Stream services and Kafka that aren't easily resolved and persist despite engaging with the vendor and following configuration recommendations . The tracer feature is outdated and not user friendly, most developers find it difficult to understand and use.

What recommendations would you give to someone considering this product?

Needs to work more towards low code/ no code practice Not as simple other competitors for citizen developers. UI is sluggish and always a notch below the market standards New versions are getting more unstable with more frequent patch updates for stability Licensing cost is very high

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Less Transparent

Manohar l.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2025

Pega seamless workflow automation

Likeliness to Recommend

10 /10

What differentiates Pega Low-Code BPM from other similar products?

Its a low code platform which enables faster development with its case types and layers model . It is evolving with the trending technology adding ai features.

What is your favorite aspect of this product?

It has capabilities of ai where it enables gen ai features like pega blueprint which enables easy building of casetypes which are the building blocks for automation workflow.

What do you dislike most about this product?

The learning curve of this is so different to learn and it has different development paths . The price for every case also more compared to other bpm products

What recommendations would you give to someone considering this product?

Providing a good ui and more templates for ui and ux in automation workflow which helps users to more interact.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Srilekhya K.

Role: Information Technology
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Easy to use instantly and time saving

Likeliness to Recommend

10 /10

What differentiates Pega Low-Code BPM from other similar products?

Very fast to do a sample demo to business

What is your favorite aspect of this product?

The appeal and ease of using the tool

What do you dislike most about this product?

Not applicable

What recommendations would you give to someone considering this product?

Great choice

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Caring

How We Deliver

Pega Low-Code BPM

What is Pega Low-Code BPM?

Company Details

Need Assistance?

Pega Low-Code BPM Ratings

89 Likeliness to Recommend

95 Plan to Renew

Up 1 Since last award

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Pega Low-Code BPM?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Process Simulation The ability to test and model the process with simulated inputs for the purpose of optimizing the design and anticipating performance in the "real world".

Process Library A repository of documented processes which can be accessed for revision.

BPMN Compliance Process workflow design compliance with the latest Business Process Model and Notation standard.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Content Management Includes collaboration, check-in/check-out, and version control.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Low-Code Business Process Management - Midmarket

Pega Low-Code BPM Reviews

Rajat G.

"Low code and features rich app development"

Likeliness to Recommend

Pros

Cons

Manohar l.

Pega seamless workflow automation

Likeliness to Recommend

Pros

Srilekhya K.

Easy to use instantly and time saving

Likeliness to Recommend

Pros

Most Popular Pega Low-Code BPM Comparisons

ServiceNow App Engine

Microsoft Power Apps

Nintex

OutSystems

Salesforce Flow

BIC Platform

Title

Up 1
Since last award

Feature Ratings

Process Automation Templates

Process Workflow Designer

Low-Code Automation

In-App Automated Workflows

Process Simulation

Process Library

BPMN Compliance

Collaboration

Content Management

Mobile Support

Real-time Process Analysis

Vendor Capability Ratings

Quality of Features

Product Strategy and Rate of Improvement

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Vendor Support