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Pegasystems Inc.

Pega Low-Code BPM

Composite Score

7.1 /10

CX Score

7.4 /10

23 Reviews Write a Review

What is Pega Low-Code BPM?

Improve efficiency, visibility, and agility of critical business processes. Build flexible and easy-to-use business solutions that help your business innovate and differentiate in a fast-changing market. Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change® technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.

Company Details

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Pega Low-Code BPM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Pega Low-Code BPM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

85 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pega Low-Code BPM?

0% Negative

8% Neutral

92% Positive

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 79

In-App Automated Workflows

Collaboration

Process Workflow Designer

Process Library

Process Automation Templates

Customizable Performance Dashboards

Low-Code Automation

External Application Data Connectors

Real-time Process Analysis

Process Simulation

Permissions and Governance

Vendor Capability Ratings

Average 76

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support

Pega Low-Code BPM Reviews

Satya Dileep Kumar T.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2021

Very powerful BPM with consistent improvements

Likeliness to Recommend

10 /10

What differentiates Pega Low-Code BPM from other similar products?

Pega definitely is a leader in BPM products undoubtedly with the power harnessed from case lifecycle and workflow processing. Compared to other competitors, the ease of customization, integrations with third party applications lead the platform and makes developers lives easy. AppStudio is the Low code solution offered from Pega that is easy to create apps and configure pages, designing lifecycle and develop UI just in days.

What is your favorite aspect of this product?

Situational layer cake, Workflow designer, access roles with least privilege implementations through UI, developing and deploying faster, Simpler integration rules to create and consume REST APIs are the favorite aspects

What do you dislike most about this product?

UX must be improved and UI customization isn't easy at all. Also third party integrations are very limited and no templates are available.

What recommendations would you give to someone considering this product?

Get extensive training so that you make the most out of Pega platform that is so dynamic and extensive with features.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Cons

Less Generous
Less Friendly Negotiation

Freddy W.

Role: Sales Marketing
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

A system that is based on futuristic technology

Likeliness to Recommend

9 /10

What differentiates Pega Low-Code BPM from other similar products?

This is a simple platform to implement in your Activity Execution System, its functions are adapted to the current requirements and challenges presented by new professionals, this tool simplifies the execution of the process much easier than others perhaps due to its updates, especially in something as fundamental as process automation

What is your favorite aspect of this product?

It is quite flexible, and it also has a cloud system that helps the records and actions be in real time, it can even simplify the execution of activities because this tool covers each of these processes from the beginning to the end, mainly if refers to processes related to clients

What do you dislike most about this product?

I have no problems it is a good tool

What recommendations would you give to someone considering this product?

It is a good tool to carry out your professional processes correctly from the first moment, it is flexible and adapted to these times where robotic intelligence is a reality.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Srilekhya K.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Pega Low-Code BPM from other similar products?

Super easy to use

What is your favorite aspect of this product?

Very attractive

What do you dislike most about this product?

Not Applicable

What recommendations would you give to someone considering this product?

Very useful for quick demos

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Pega Low-Code BPM

What is Pega Low-Code BPM?

Company Details

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Pega Low-Code BPM Ratings

87 Likeliness to Recommend

85 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Pega Low-Code BPM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Process Library A repository of documented processes which can be accessed for revision.

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

Customizable Performance Dashboards View data points from the process analysis on dashboards that are ready for use out-of-the-box or customizable

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Process Simulation The ability to test and model the process with simulated inputs for the purpose of optimizing the design and anticipating performance in the "real world".

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Pega Low-Code BPM Reviews

Satya Dileep Kumar T.

Very powerful BPM with consistent improvements

Likeliness to Recommend

Pros

Cons

Freddy W.

A system that is based on futuristic technology

Likeliness to Recommend

Pros

Srilekhya K.

Fantastic product

Likeliness to Recommend

Pros

Title

Feature Ratings

In-App Automated Workflows

Collaboration

Process Workflow Designer

Process Library

Process Automation Templates

Customizable Performance Dashboards

Low-Code Automation

External Application Data Connectors

Real-time Process Analysis

Process Simulation

Permissions and Governance

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support