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Pega BPM Logo Award Winner Product Badge
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Pegasystems Inc.

Pega BPM

Composite Score
8.5 /10
CX Score
9.0 /10
Category
Pega BPM
8.5 /10

What is Pega BPM?

Improve efficiency, visibility, and agility of critical business processes. Build flexible and easy-to-use business solutions that help your business innovate and differentiate in a fast-changing market. Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change® technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.

Company Details


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Awards & Recognition

Pega BPM won the following awards in the Business Process Management category

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Pega BPM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Pega BPM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pega BPM?

2% Negative
0% Neutral
98% Positive

Pros

  • Enables Productivity
  • Includes Product Enhancements
  • Helps Innovate
  • Reliable

Feature Ratings

Average 80

BPM Workflow and Approvals

84

Collaboration

83

Business Rules Management

83

Deployment

82

Process Management

82

Process Simulation and Execution

81

Process Monitoring and Optimization

79

Form and Report Building

78

Analytics and Reporting

77

Process Modelling and Design

76

Knowledge and Document Management

75

Vendor Capability Ratings

Average 78

Business Value Created

84

Product Strategy and Rate of Improvement

81

Ease of Implementation

79

Availability and Quality of Training

79

Usability and Intuitiveness

79

Breadth of Features

78

Quality of Features

77

Ease of Data Integration

77

Ease of IT Administration

75

Vendor Support

75

Ease of Customization

71

Pega BPM Reviews

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2024

Wonderful, enterprise grade ready product.

Likeliness to Recommend

10 /10

Pros

  • Performance Enhancing
  • Unique Features
  • Helps Innovate
  • Continually Improving Product

Sanket B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Pega BPM- Your Roadmap to Process Mastery!

Likeliness to Recommend

9 /10

What differentiates Pega BPM from other similar products?

Pega BPM is really good at helping companies handle complicated situations. For example, in industries like healthcare or insurance, where things can get quite tricky, Pega makes it easier to manage all the steps involved.

What is your favorite aspect of this product?

Pega BPM makes sure that the computer programs it helps create can change and adapt to what each person needs. This means the apps can be more like a helpful friend, adjusting to how you work, what you like, and what the business needs.

What do you dislike most about this product?

Pega BPM needs a lot of computer power and resources to work well. For smaller companies or those with not much computer setup, this could be a challenge. It might slow things down or make it harder for them to use Pega BPM if they don't have a lot of tech resources available.

What recommendations would you give to someone considering this product?

Make sure your computer system can handle the needs of Pega BPM. Think about how much power and resources Pega requires. Also, consider if it can grow with your business in the future.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Harsh R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

"Easy to use "

Likeliness to Recommend

10 /10

What differentiates Pega BPM from other similar products?

Pega BPM emphasizes a no-code/low-code approach, allowing users with varying technical backgrounds to participate in the design and implementation of business processes No-Code/Low-Code Approach: Case Management and Adaptive Workflows Decision Management: AI and Predictive Analytics: Unified Platform: Customer-Centric Focus.

What is your favorite aspect of this product?

I appreciate Pega BPM for its no-code/low-code approach, robust case management, and the integration of AI and predictive analytics. These features contribute to a flexible and comprehensive platform for designing and optimizing business processes.

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Evaluate Specific Needs: User-Friendly Interface Scalability Integration Capabilities AI and Decisioning Features Training and Support Security and Compliance Cost Structure.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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