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PCS Prime Express Logo
PCS Prime Express Logo
PCS Software Inc

PCS Prime Express

Composite Score
7.1 /10
CX Score
7.4 /10
Category
PCS Prime Express
7.1 /10

What is PCS Prime Express?

PCS Express is an AI-driven transportation management platform fielding disruptive innovation for shippers, carriers and brokers. Cloud-based, PCS Express automates the entire transportation logistics operation via a single, comprehensive solution. Accessible via the web or mobile app, PCS delivers powerful functionality to manage rate and route optimization, mode selection, dispatch/tendering, carrier and fleet management, safety & compliance, settlement/accounting and more.

Company Details


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PCS Prime Express Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on PCS Prime Express.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love PCS Prime Express?

6% Negative
19% Neutral
75% Positive

Pros

  • Respectful
  • Security Protects
  • Trustworthy
  • Inspires Innovation

Feature Ratings

Average 77

Driver Management

89

Cargo Management

83

Scheduling

81

Customer Relationship Management

78

Fleet Management

78

Telematics

78

Analytics and Reporting

77

Fuel Management

76

Order Management

74

Route Planning

72

Route and Load Optimization

66

Vendor Capability Ratings

Average 81

Vendor Support

89

Quality of Features

87

Availability and Quality of Training

83

Usability and Intuitiveness

83

Breadth of Features

82

Ease of Implementation

82

Ease of Data Integration

80

Business Value Created

80

Ease of IT Administration

79

Product Strategy and Rate of Improvement

77

Ease of Customization

73

PCS Prime Express Reviews

sunny s.

  • Role: Operations
  • Industry: Shipping
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

EASY TO USE.

Likeliness to Recommend

10 /10

What differentiates PCS Prime Express from other similar products?

ITS SIMPLE AND EASY TO USE

What is your favorite aspect of this product?

EASY TO USE

What do you dislike most about this product?

NOTHING

What recommendations would you give to someone considering this product?

BUY IT NOW SAVE TIME

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2021

Great System, a bit pricey though

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Friendly Negotiation
  • Helps Innovate
  • Performance Enhancing

Rick T.

  • Role: C-Level
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Easy to use, does what I need

Likeliness to Recommend

10 /10

What differentiates PCS Prime Express from other similar products?

I have used them for a long time. Other products seem to be substantially higher priced

What is your favorite aspect of this product?

ease of use and it is online

What do you dislike most about this product?

Still waiting of fuel optimization, and some upgrades take a long time to implement

What recommendations would you give to someone considering this product?

I would recommend this for and trucking company

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Effective Service