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Paymo

Paymo

Composite Score
7.7 /10
CX Score
8.0 /10
Category
Paymo
7.7 /10

What is Paymo?

Full-featured online work management software: Time Tracking, Resource Planning, Gantt Charts, Reports, Kanban boards, Invoices, and Expenses.

Company Details


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Awards & Recognition

Paymo won the following awards in the Project Management - Midmarket category

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Paymo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paymo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paymo?

0% Negative
15% Neutral
85% Positive

Pros

  • Enables Productivity
  • Fair
  • Performance Enhancing
  • Caring

Feature Ratings

Average 86

Collaboration

89

Time & Expense Tracking

88

Planning and Scheduling

87

Reporting

84

Hierarchical Task Management

81

Vendor Capability Ratings

Average 78

Usability and Intuitiveness

81

Business Value Created

81

Quality of Features

81

Ease of Implementation

79

Ease of IT Administration

79

Ease of Data Integration

78

Breadth of Features

77

Product Strategy and Rate of Improvement

77

Vendor Support

73

Availability and Quality of Training

72

Ease of Customization

69

Paymo Reviews

Cassi L.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Easy for our team to use daily

Likeliness to Recommend

10 /10

What differentiates Paymo from other similar products?

We needed a very easy to use task and time management system for our team. Most other products in this space try to do too much and are overly complicated. We love Paymo because it does exactly what we need, and the interface is clean.

What is your favorite aspect of this product?

The time tracking and reporting of time spent is the main feature we required. This handles both very well. For the user, it's easy to input time for specific projects. For management, it's easy to pull reports to understand how time is being spent.

What do you dislike most about this product?

I don't have any major dislikes about this product.

What recommendations would you give to someone considering this product?

If you're looking for something light-weight, affordable, and easy for team members to use daily, this is a great product.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Lacey P.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Great time tracking/invoicing app for freelancers

Likeliness to Recommend

8 /10

What differentiates Paymo from other similar products?

I like the hour tracker because it allows you to "draw" your time on the timesheet rather than writing specific start and stop times. It's nice to have a timer option and a bulk time add option. Invoicing works pretty well once you get the hang of it, and it connects with QBO for accounting.

What is your favorite aspect of this product?

The hour tracker timesheet that ties directly with invoicing -- I don't have to count hours.

What do you dislike most about this product?

There's no way to see payments all in one place, and there's no good way to handle retainer invoices.

What recommendations would you give to someone considering this product?

I recommend playing with it before deciding -- enter hours on the timesheet, create projects and task lists, create invoices, see your options for sending invoices, check out the dashboard, try a bunch of different reports. It's robust, but it might not have the right mix of features for you.

Pros

  • Caring
  • Respectful
  • Reliable
  • Performance Enhancing

Amar k.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Good Project Management Tool

Likeliness to Recommend

7 /10

What differentiates Paymo from other similar products?

Paymo is the project and time management tools, and the most likeable feature is Time sheet management and Invoice management. these 2 feature makes paymo differ from others.

What is your favorite aspect of this product?

Paymo has number feature which i like most. - Paymo has Time Tracking and Invoicing feature(Which helps to manage project task time and invoice for client) - Invoice management(In this we can share the invoice with client directly and client can pay from invoice. and invoice has in multi language, we can use in which language we are comfortable) - Time Tracking can be done in two ways. either manual (Means we can put efforts post completion of task ) or Automation (We can start timer on starting the task, so time will auto calculate when task end). - Task Management is the best (We can create, manage and assign task to respective person)

What do you dislike most about this product?

I will not say any dislike , I will say this as improvement. - if user is ideal then we can not detect ideal time.

What recommendations would you give to someone considering this product?

Paymo is doing great job and its an good project and time manage tool. for recommendation i will say only one which i mention in dislike section that is ideal time should be track or detected.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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