
What is Paymo?
Full-featured online work management software: Time Tracking, Resource Planning, Gantt Charts, Reports, Kanban boards, Invoices, and Expenses.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
Down
2
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Down
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 96%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paymo?
Pros
- Enables Productivity
- Fair
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Time & Expense Tracking
Planning and Scheduling
Reporting
Hierarchical Task Management
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Ease of Implementation
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Ease of Customization
Paymo Reviews

Shams A.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted May 2024
Paymo is a streamlined project management tool.
Likeliness to Recommend
What differentiates Paymo from other similar products?
The differentiator about Paymo is the set of features that I could integrate project management, team collaboration, and invoicing all into one platform.
What is your favorite aspect of this product?
Paymo excels in time tracking and invoicing on its platform which is my favorite aspect.
What do you dislike most about this product?
it's pricier than asana for project management tool, and for invoicing and time management it's a no brainer deal.
What recommendations would you give to someone considering this product?
I'll suggest them to go ahead with this as Paymo offers wide range of features available on its platform.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Saves Time
Allie I.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Dec 2024
Eliminates the complexity of follow-up
Likeliness to Recommend
What differentiates Paymo from other similar products?
Paymo made it simple to create task groups, linking each task to its associated resources and clients directly. It makes communication with clients or colleagues direct, which improved adherence to closing dates.
What is your favorite aspect of this product?
I loved Paymo's ease of customization for any project, allowing us to organize and update tasks easily. Paymo's strength is its ability to efficiently link everything related to any task from reports, invoices, and emails, which facilitates access and speeds up the completion of the required and follow-up successfully. I loved the dashboards, easy to customize and easy to link to any data source we need to display.
What do you dislike most about this product?
Paymo's simple design achieves a non-confusing division of the workspace, making it easy to complete tasks as required.
What recommendations would you give to someone considering this product?
Paymo enabled us to manage updates efficiently, maintain continuous coordination and accurate follow-up.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Leonardo B.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2024
A nice breadth of features for small businesses
Likeliness to Recommend
What differentiates Paymo from other similar products?
Several ways to visualize data such as tasks, tasks statuses, time tracking, etc. Also, Paymo has a lot of different features that make for a well rounded software to deal with several aspects of a small business.
What is your favorite aspect of this product?
Workflow management
What do you dislike most about this product?
I think there should be a better way to link tasks together and reference them on comments.
What recommendations would you give to someone considering this product?
Understand that you don't need to use all the features for it to be worthwhile. My company doesn't use expenses tracking, for example.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Respectful