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Paymo

Paymo

Composite Score
7.7 /10
CX Score
8.0 /10
Category
Paymo
7.7 /10

What is Paymo?

Full-featured online work management software: Time Tracking, Resource Planning, Gantt Charts, Reports, Kanban boards, Invoices, and Expenses.

Company Details


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Awards & Recognition

Paymo won the following awards in the Project Management - Midmarket category

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Paymo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paymo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paymo?

0% Negative
15% Neutral
85% Positive

Pros

  • Enables Productivity
  • Fair
  • Performance Enhancing
  • Caring

Feature Ratings

Average 86

Collaboration

89

Time & Expense Tracking

88

Planning and Scheduling

87

Reporting

84

Hierarchical Task Management

81

Vendor Capability Ratings

Average 78

Usability and Intuitiveness

81

Business Value Created

81

Quality of Features

81

Ease of Implementation

79

Ease of IT Administration

79

Ease of Data Integration

78

Breadth of Features

77

Product Strategy and Rate of Improvement

77

Vendor Support

73

Availability and Quality of Training

72

Ease of Customization

69

Paymo Reviews

Carlos T.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Easy to use

Likeliness to Recommend

10 /10

What differentiates Paymo from other similar products?

Paymo is flexible accommodates all business from freelances to enterprises.

What is your favorite aspect of this product?

Paymo is a great time tracking tool with solid features for budget planning invoicing among other benefits.

What do you dislike most about this product?

Paymo have admirable features therefore nothing to dislike about it.

What recommendations would you give to someone considering this product?

I would recommend business people to consider Paymo as great soft ware to make work easy.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

PETER G.

  • Role: C-Level
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

For best results choose Paymo

Likeliness to Recommend

10 /10

What differentiates Paymo from other similar products?

Whether working on multiple clients, it makes us manage the business

What is your favorite aspect of this product?

It manages team well so you can see what others are doing

What do you dislike most about this product?

Nothing really to dislike

What recommendations would you give to someone considering this product?

For project management choose Paymo

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Genyerbet Jose V.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Paymo: Project Management Software

Likeliness to Recommend

9 /10

What differentiates Paymo from other similar products?

It allows us to get an at-a-glance overview of the month, assign projects and tasks between creative and editorial, and accompany comments; files to tasks and projects as scope changes. Payroll reporting is very simple and we have been able to automate that task every two weeks, which eliminated the squeeze of exorbitant fees from our payroll company.

What is your favorite aspect of this product?

Time tracking. As long as you set everything up correctly, you never have to think about it again and it will run in the background; Job management. Organizes jobs intuitively and can easily save them. Easy to use to track time during the job or to manually enter time later and easy to mark which hours have been billed.

What do you dislike most about this product?

There is a section on individual invoices that allows you to see payments made against those invoices, but it would be nice to have a simple list of payments, dates and invoices/clients to duplicate and review my accounting records. It would be rigged if in the timer tool, they asked you to switch projects when you stop the timer, so you can improve that time right away.

What recommendations would you give to someone considering this product?

Paymo has been a useful tool for us to justify the need for another administrative team member because of all the time we were able to spend on those tasks. It would be helpful if we grouped our events when looking at overall expectations of time spent.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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