Paycor Customer Reviews 2025 | Payroll

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Paycor

Composite Score

7.3 /10

CX Score

7.0 /10

80 Reviews Write a Review

What is Paycor?

Paycor’s HR, payroll, and talent platform connects leaders to people, data, and expertise. We help leaders drive engagement and retention by giving them tools to coach, develop, and grow employees. We give them unprecedented insights into their operational data with a unified HCM experience that can seamlessly connect to other mission-critical technology. By providing expert guidance and consultation, we help them achieve business results and become an extension of their teams.

Company Details

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Paycor Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycor.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

77 Likeliness to Recommend

Up 1
Since last award

90 Plan to Renew

Up 1
Since last award

71 Satisfaction of Cost Relative to Value

Up 1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 57%
Negotiation and Contract:: 37%
Conflict Resolution:: 51%
Strategy & Innovation:: 52%
Service Experience:: 49%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+50 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycor?

13% Negative

23% Neutral

64% Positive

Pros

Respectful
Reliable
Performance Enhancing
Trustworthy

Cons

Under Delivered
Less Effective Service
Vendor's Interest First

Feature Ratings

Average 78

Direct Deposit

Accounting Systems Interface

Self Service Portal

HR Systems Interface

Tax Form Preparation

Compensation Management

Retirement Plan Tracking

Taxation Deduction

Time and Attendance

Benefits Calculation

Vacation and Leave Tracking

Vendor Capability Ratings

Average 69

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Business Value Created

Availability and Quality of Training

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

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Paycor Reviews

Role: Human Resources
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Mar 2023

good product, service & support are often lacking

Likeliness to Recommend

7 /10

Pros

Security Protects
Continually Improving Product
Unique Features
Respectful

Cons

Less Caring
Under Delivered
Inhibits Innovation

Role: Human Resources
Industry: Not for Profit
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Mar 2023

Customer Service is non existent

Likeliness to Recommend

5 /10

Pros

Respectful
Reliable
Unique Features
Caring

Cons

Inhibits Innovation
Slower Product Innovation
Less Performance Enhancing

Shauna N.

Role: Human Resources
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

The amount of features are awesome!

Likeliness to Recommend

9 /10

What differentiates Paycor from other similar products?

The amount of features and the technical expertise of the company.

What is your favorite aspect of this product?

The Corner, it keeps me up to date.

What do you dislike most about this product?

The customer service reps aren't always knowledgeable.

What recommendations would you give to someone considering this product?

Make sure to keep in contact with your sales rep.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Paycor

What is Paycor?

Company Details

Need Assistance?

Awards & Recognition

Paycor Ratings

77 Likeliness to Recommend

Up 1 Since last award

90 Plan to Renew

Up 1 Since last award

71 Satisfaction of Cost Relative to Value

Up 1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+50 Net Emotional Footprint

How much do users love Paycor?

Chart

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

HR Systems Interface Ability to interface with the organization’s HR system.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Benefits Calculation Ability to calculate benefits

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

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Paycor Reviews

good product, service & support are often lacking

Likeliness to Recommend

Pros

Cons

Customer Service is non existent

Likeliness to Recommend

Pros

Cons

Shauna N.

The amount of features are awesome!

Likeliness to Recommend

Pros

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Feature Ratings

Direct Deposit

Accounting Systems Interface

Self Service Portal

HR Systems Interface

Tax Form Preparation

Compensation Management

Retirement Plan Tracking

Taxation Deduction

Time and Attendance

Benefits Calculation

Vacation and Leave Tracking

Vendor Capability Ratings

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Business Value Created

Availability and Quality of Training

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support