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PandaDoc Inc

PandaDoc eSignature

Composite Score

8.4 /10

CX Score

8.4 /10

43 Reviews Write a Review

What is PandaDoc eSignature?

Take the work out of paperwork with better electronic signatures. Seamlessly send and collect legally-binding eSignatures on any device with PandaDoc.

Company Details

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Awards & Recognition

PandaDoc eSignature won the following awards in the Electronic Signature category

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3 Top Rated Capabilities

3 Top Rated Features

2024

3 Top Rated Capabilities

4 Top Rated Features

2023

4 Top Rated Capabilities

1 Top Rated Features

2022

PandaDoc eSignature Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on PandaDoc eSignature.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

Up 4
Since last award

95 Plan to Renew

Up 1
Since last award

87 Satisfaction of Cost Relative to Value

Up 2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 96%
Negotiation and Contract:: 82%
Conflict Resolution:: 92%
Strategy & Innovation:: 85%
Service Experience:: 91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love PandaDoc eSignature?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Fair

Feature Ratings

Average 91

E-Signatures

Cloud/On-Prem/Hybrid Deployment

User-Friendly

Security

Digital Signature

Mobile

Audit Trail

Customizable Branding

Notifications

Workflow

Regulatory Compliance

Vendor Capability Ratings

Average 89

Ease of Customization

Business Value Created

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Quality of Features

Ease of Data Integration

Ease of Implementation

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

PandaDoc eSignature Reviews

Candice C.

Role: Finance
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2020

Super easy to use, very affordable!

Likeliness to Recommend

10 /10

What differentiates PandaDoc eSignature from other similar products?

I haven't used any other similar products, however, this is a great starting app! It's super easy and has almost zero flaws!

What is your favorite aspect of this product?

The ease of use! Features are super simple and flawless!

What do you dislike most about this product?

Nothing! I haven't found a thing I don't like!

What recommendations would you give to someone considering this product?

Prepare to be amazed! Super easy and fully functional.

Pros

Reliable
Efficient Service
Caring
Respectful

Role: Vendor Management
Industry: Consulting
Involvement: Vendor Selection and Purchasing

Validated Review

Anonymous Reviewer

Submitted Mar 2020

Overall great product; ease of use.

Likeliness to Recommend

8 /10

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

How We Deliver

PandaDoc eSignature

What is PandaDoc eSignature?

Company Details

Need Assistance?

Awards & Recognition

PandaDoc eSignature Ratings

87 Likeliness to Recommend

Up 4 Since last award

95 Plan to Renew

Up 1 Since last award

87 Satisfaction of Cost Relative to Value

Up 2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love PandaDoc eSignature?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

E-Signatures Ability to add a digital mark indicating agreement to the conditions and terms in a contract or document and also confirms the identity of the message's creator

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

Security Software provides appropriate data and access security.

Digital Signature Not the same as e-signature. A digital signature is an encrypted packet associated with a document. Encrypted and decrypted via keys in a signatory certificate.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Audit Trail View all previous activity including any recent edits and user access.

Customizable Branding Tool allows user to apply its own branding to documents and create its own forms.

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

PandaDoc eSignature Reviews

Candice C.

Super easy to use, very affordable!

Likeliness to Recommend

Pros

Overall great product; ease of use.

Likeliness to Recommend

Pros

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Feature Ratings

E-Signatures

Cloud/On-Prem/Hybrid Deployment

User-Friendly

Security

Digital Signature

Mobile

Audit Trail

Customizable Branding

Notifications

Workflow

Regulatory Compliance

Vendor Capability Ratings

Ease of Customization

Business Value Created

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Quality of Features

Ease of Data Integration

Ease of Implementation

Breadth of Features

Availability and Quality of Training

Ease of IT Administration