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Paessler

Paessler PRTG

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Paessler PRTG
8.0 /10

What is Paessler PRTG?

Monitor all systems, devices, traffic and applications of your IT infrastructure. Everything you need is contained in PRTG, no additional downloads are required.

Company Details


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Awards & Recognition

Paessler PRTG won the following awards in the Network Monitoring - Enterprise category

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Paessler PRTG Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paessler PRTG.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paessler PRTG?

2% Negative
5% Neutral
93% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 83

Traffic Monitoring

88

Network Performance Management

86

Operational Dashboard

84

Network Reporting

84

Network Analytics

83

Network Mapping

83

Network Compliance Management

82

Network Quality of Service

80

Network Environment Monitoring

79

Vendor Capability Ratings

Average 79

Quality of Features

84

Ease of IT Administration

82

Ease of Customization

82

Business Value Created

81

Usability and Intuitiveness

79

Ease of Implementation

79

Product Strategy and Rate of Improvement

78

Breadth of Features

78

Vendor Support

77

Ease of Data Integration

75

Availability and Quality of Training

71

Paessler PRTG Reviews

Oliver H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Reliable, efficient and user friendly

Likeliness to Recommend

6 /10

What differentiates Paessler PRTG from other similar products?

Easy to use and you can see all your system you are monitoring in one place

What is your favorite aspect of this product?

It has the ability to monitor most, if not all that is network connected

What do you dislike most about this product?

Built-in reports could be expanded a little bit more.

What recommendations would you give to someone considering this product?

If you need your networking all in one place, this is the most simple yet expandable system on the go. Easy to use and reliable.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Helps Innovate

Tom C.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Great product however it could have more features

Likeliness to Recommend

8 /10

What differentiates Paessler PRTG from other similar products?

Ease of use and the dashboard overview of all devices monitored.

What is your favorite aspect of this product?

The dashboard providing the overview of systems is clear to understand and use allowing to easily find the faulty system.

What do you dislike most about this product?

The software can be quite clunky to use and slow. Some of the features are also not straight forward to setup.

What recommendations would you give to someone considering this product?

Ensure this product is correct for the business as the licenses are expensive. It is however a great product rich with features so some trying may be required to explore all of these.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Efficient Service

Bradley F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2021

Good product, but could be improved

Likeliness to Recommend

8 /10

What differentiates Paessler PRTG from other similar products?

Ease of use.

What is your favorite aspect of this product?

Customisation.

What do you dislike most about this product?

Clunky at times.

What recommendations would you give to someone considering this product?

Explain the complexity available to configure sensors.

Pros

  • Performance Enhancing
  • Efficient Service
  • Caring
  • Over Delivered

Cons

  • Wastes Time

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