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Paessler

Paessler PRTG

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Paessler PRTG
8.0 /10

What is Paessler PRTG?

Monitor all systems, devices, traffic and applications of your IT infrastructure. Everything you need is contained in PRTG, no additional downloads are required.

Company Details


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Awards & Recognition

Paessler PRTG won the following awards in the Network Monitoring - Enterprise category

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Paessler PRTG Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paessler PRTG.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paessler PRTG?

2% Negative
5% Neutral
93% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 83

Traffic Monitoring

88

Network Performance Management

86

Operational Dashboard

84

Network Reporting

84

Network Analytics

83

Network Mapping

83

Network Compliance Management

82

Network Quality of Service

80

Network Environment Monitoring

79

Vendor Capability Ratings

Average 79

Quality of Features

84

Ease of IT Administration

82

Ease of Customization

82

Business Value Created

81

Usability and Intuitiveness

79

Ease of Implementation

79

Product Strategy and Rate of Improvement

78

Breadth of Features

78

Vendor Support

77

Ease of Data Integration

75

Availability and Quality of Training

71

Paessler PRTG Reviews

ALPER S.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Great Network Monitoring Tool for Enterprises

Likeliness to Recommend

10 /10

What differentiates Paessler PRTG from other similar products?

All kinds of devices such as Server, UPS, Electricity, Air Conditioner can be tracked.

What is your favorite aspect of this product?

Supports the network team's operations SLA. The interface is very simple and plain

What do you dislike most about this product?

I have never encountered an issue with PRTG.

What recommendations would you give to someone considering this product?

A product that is easy to install and configure.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

James M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Great system for network monitoring/management

Likeliness to Recommend

7 /10

What differentiates Paessler PRTG from other similar products?

Easy to use interface, easy to implement using jump server

What is your favorite aspect of this product?

Network monitoring is quick to alert and responsive.

What do you dislike most about this product?

Cannot auto pause alerts if there are known issues.

What recommendations would you give to someone considering this product?

Take plenty of time to implement and will be easier in the long term.

Pros

  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product
  • Reliable

james l.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

good product, worth the money

Likeliness to Recommend

7 /10

What differentiates Paessler PRTG from other similar products?

ease of use because of its unique UI

What is your favorite aspect of this product?

password storage and management built in

What do you dislike most about this product?

it logs you out very often after brief periods of inactivity.

What recommendations would you give to someone considering this product?

Shines when used for Enterprise environments, consider a different product for SMB

Pros

  • Trustworthy
  • Inspires Innovation
  • Respectful
  • Performance Enhancing

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Security Frustrates

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