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Paessler

Paessler PRTG

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Paessler PRTG
8.0 /10

What is Paessler PRTG?

Monitor all systems, devices, traffic and applications of your IT infrastructure. Everything you need is contained in PRTG, no additional downloads are required.

Company Details


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Awards & Recognition

Paessler PRTG won the following awards in the Network Monitoring - Enterprise category

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Paessler PRTG Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paessler PRTG.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paessler PRTG?

2% Negative
5% Neutral
93% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 83

Traffic Monitoring

88

Network Performance Management

86

Operational Dashboard

84

Network Reporting

84

Network Analytics

83

Network Mapping

83

Network Compliance Management

82

Network Quality of Service

80

Network Environment Monitoring

79

Vendor Capability Ratings

Average 79

Quality of Features

84

Ease of IT Administration

82

Ease of Customization

82

Business Value Created

81

Usability and Intuitiveness

79

Ease of Implementation

79

Product Strategy and Rate of Improvement

78

Breadth of Features

78

Vendor Support

77

Ease of Data Integration

75

Availability and Quality of Training

71

Paessler PRTG Reviews

Mohamed F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

A Low Budget Small Scale Monitoring Tool

Likeliness to Recommend

9 /10

What differentiates Paessler PRTG from other similar products?

The tool is totally configurable starting from setting up the custom dashboard, reporting, adding alerts by SMS and getting the graphical output of utilization.

What is your favorite aspect of this product?

The dashboard can be customized as the admin requirement. Alerting and reporting is the favorite part of this tool which helps us to keep on track.

What do you dislike most about this product?

The built-in dashboard can be improved. Also, the UI also looks a bit old and nonappealing. No more cons.

What recommendations would you give to someone considering this product?

The PRTG network monitoring tool is perfect in its own way but it would be great if the tool supports cross operating systems.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Audi G.

  • Role: Public Sector
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2022

excellent product

Likeliness to Recommend

8 /10

What differentiates Paessler PRTG from other similar products?

easy to use and implement

What is your favorite aspect of this product?

how easy to manage and its interface, as well as the excellent price

What do you dislike most about this product?

I have no dislike, it worked perfectly and I solved the issue of monitoring within my network

What recommendations would you give to someone considering this product?

Totally recommended, it is a low-cost product with wonderful characteristics, among similar products it is one of the best and cheapest

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Acts with Integrity

Armando G.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

PRTG is easy to use and simplifies everyday work.

Likeliness to Recommend

10 /10

What differentiates Paessler PRTG from other similar products?

PRTG is effective in quickly locating and identifying infrastructure and network problems, enables accurate and easy control and monitoring, is compatible with mobile devices, is based on preconfigured sensors, and offers excellent security standards for local and remote protection, while being quite stable and requiring less hardware.

What is your favorite aspect of this product?

It's ideal for monitoring bandwidth utilization. as well as identifying health problems and excessive resource consumption. All of this is accomplished using the SNMP protocol; I admire its clarity and overview of the load, consumption, availability, and traffic of devices and systems, as well as its capacity to arrange, link, and show them hierarchically.

What do you dislike most about this product?

The price per sensor is quite high, as not all the necessary sensors are integrated. For example, BGP traffic exchange sensors, among others.

What recommendations would you give to someone considering this product?

PRTG is an excellent solution for unified monitoring and management of company networks and infrastructures. It incorporates several capabilities found in more expensive programs without the high price tag. I would recommend it to any network administrator looking for a solid monitoring tool because it is easy to use, performs well, is versatile and efficient, and integrates quickly and easily.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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