
What is Paessler PRTG?
Monitor all systems, devices, traffic and applications of your IT infrastructure. Everything you need is contained in PRTG, no additional downloads are required.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
93 Plan to Renew
Down
2
Since last award
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 85%
- Conflict Resolution:
- 92%
- Strategy & Innovation:
- 84%
- Service Experience:
- 92%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paessler PRTG?
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Traffic Monitoring
Network Performance Management
Operational Dashboard
Network Analytics
Network Reporting
Network Mapping
Network Compliance Management
Network Environment Monitoring
Network Quality of Service
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Business Value Created
Ease of Customization
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Implementation
Breadth of Features
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Paessler PRTG Reviews

Subash M.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Apr 2025
Likeliness to Recommend
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Effective Service

Majd A.
- Role: Operations
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2023
Best Monitoring system
Likeliness to Recommend
What differentiates Paessler PRTG from other similar products?
Easy to use and has an API
What is your favorite aspect of this product?
Dashboards
What do you dislike most about this product?
Nothing negative
What recommendations would you give to someone considering this product?
Great monitoring system
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Zafar Javed S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2023
Fully featured but pricey
Likeliness to Recommend
What differentiates Paessler PRTG from other similar products?
It gives in-depth analysis and report about your network specially the netflow and also the reports and graphs give ample information about the utilizations and availabitlity
What is your favorite aspect of this product?
Netflow analyzer is the best feature. It exactly tells me the source and destination which is consuming lot of bandwidth in the network
What do you dislike most about this product?
It works flawlessly with cisco products but can't say about the same with other vendors
What recommendations would you give to someone considering this product?
If there is no budget constraint and if most of your products in DC are from Cisco then you have to go with PRTG,
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Inspiring