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Paessler

Paessler PRTG

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Paessler PRTG
8.0 /10

What is Paessler PRTG?

Monitor all systems, devices, traffic and applications of your IT infrastructure. Everything you need is contained in PRTG, no additional downloads are required.

Company Details


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Awards & Recognition

Paessler PRTG won the following awards in the Network Monitoring - Enterprise category

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Paessler PRTG Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paessler PRTG.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

93 Plan to Renew

Down 2
Since last award

78 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
85%
Conflict Resolution:
92%
Strategy & Innovation:
84%
Service Experience:
92%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paessler PRTG?

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2% Negative
3% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 84

Traffic Monitoring

88

Network Performance Management

87

Operational Dashboard

85

Network Analytics

83

Network Reporting

83

Network Mapping

83

Network Compliance Management

82

Network Environment Monitoring

81

Network Quality of Service

80

Vendor Capability Ratings

Average 78

Quality of Features

82

Ease of IT Administration

81

Business Value Created

80

Ease of Customization

80

Product Strategy and Rate of Improvement

78

Usability and Intuitiveness

78

Ease of Implementation

77

Breadth of Features

77

Ease of Data Integration

76

Vendor Support

74

Availability and Quality of Training

72

Paessler PRTG Reviews

Subash M.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Likeliness to Recommend

8 /10

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Effective Service

Majd A.

  • Role: Operations
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Best Monitoring system

Likeliness to Recommend

10 /10

What differentiates Paessler PRTG from other similar products?

Easy to use and has an API

What is your favorite aspect of this product?

Dashboards

What do you dislike most about this product?

Nothing negative

What recommendations would you give to someone considering this product?

Great monitoring system

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Zafar Javed S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Fully featured but pricey

Likeliness to Recommend

9 /10

What differentiates Paessler PRTG from other similar products?

It gives in-depth analysis and report about your network specially the netflow and also the reports and graphs give ample information about the utilizations and availabitlity

What is your favorite aspect of this product?

Netflow analyzer is the best feature. It exactly tells me the source and destination which is consuming lot of bandwidth in the network

What do you dislike most about this product?

It works flawlessly with cisco products but can't say about the same with other vendors

What recommendations would you give to someone considering this product?

If there is no budget constraint and if most of your products in DC are from Cisco then you have to go with PRTG,

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Inspiring

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