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Paessler

Paessler PRTG

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Paessler PRTG
8.0 /10

What is Paessler PRTG?

Monitor all systems, devices, traffic and applications of your IT infrastructure. Everything you need is contained in PRTG, no additional downloads are required.

Company Details


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Awards & Recognition

Paessler PRTG won the following awards in the Network Monitoring - Enterprise category

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Paessler PRTG Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paessler PRTG.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

93 Plan to Renew

Down 2
Since last award

78 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
85%
Conflict Resolution:
91%
Strategy & Innovation:
84%
Service Experience:
92%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paessler PRTG?

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2% Negative
3% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 84

Traffic Monitoring

88

Network Performance Management

87

Operational Dashboard

85

Network Analytics

83

Network Reporting

83

Network Mapping

83

Network Compliance Management

82

Network Environment Monitoring

81

Network Quality of Service

80

Vendor Capability Ratings

Average 78

Quality of Features

83

Ease of IT Administration

81

Business Value Created

80

Ease of Customization

80

Product Strategy and Rate of Improvement

78

Usability and Intuitiveness

78

Ease of Implementation

77

Breadth of Features

77

Ease of Data Integration

76

Vendor Support

75

Availability and Quality of Training

72

Paessler PRTG Reviews

Alex J.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Great product,. highly scalable.

Likeliness to Recommend

9 /10

What differentiates Paessler PRTG from other similar products?

The open concept approach matches well with the predefined sensors they have available to use.

What is your favorite aspect of this product?

The amount of predefined sensors.

What do you dislike most about this product?

The constant script writing

What recommendations would you give to someone considering this product?

There is no reason not to try it. You can configure it and use it to your exact liking with different scripts.

Pros

  • Helps Innovate
  • Efficient Service
  • Inspires Innovation
  • Fair

Simon D.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Detailed monitoring of varied systems

Likeliness to Recommend

10 /10

What differentiates Paessler PRTG from other similar products?

Using the auto discovery that help to bring up the most relevant sensors to the device being monitored.

What is your favorite aspect of this product?

The alerting is very good and easy to interpret. Adding monitoring sensors with PRTG is super easy.

What do you dislike most about this product?

Not being able to select a language per user, this is set for the whole configuration.

What recommendations would you give to someone considering this product?

Simple licensing, easy to monitor your environments and love the flexibility provision for monitoring.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Diane D.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

PRTG Alerts is great to monitor your network

Likeliness to Recommend

9 /10

What differentiates Paessler PRTG from other similar products?

I am a big fan of PRTG alerts and think its great tool to have for monitoring the network

What is your favorite aspect of this product?

Once configured just monitor the emails and make sure everything is good within the network

What do you dislike most about this product?

N/A the product does what we need and send alerts at all times of the day and night

What recommendations would you give to someone considering this product?

This product is great and gives you up to date information for your space!

Pros

  • Helps Innovate
  • Fair
  • Security Protects
  • Continually Improving Product

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