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Paessler

Paessler PRTG

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Paessler PRTG
8.0 /10

What is Paessler PRTG?

Monitor all systems, devices, traffic and applications of your IT infrastructure. Everything you need is contained in PRTG, no additional downloads are required.

Company Details


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Awards & Recognition

Paessler PRTG won the following awards in the Network Monitoring - Enterprise category

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Paessler PRTG Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paessler PRTG.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paessler PRTG?

2% Negative
5% Neutral
93% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 83

Traffic Monitoring

88

Network Performance Management

86

Operational Dashboard

84

Network Reporting

84

Network Analytics

83

Network Mapping

83

Network Compliance Management

82

Network Quality of Service

80

Network Environment Monitoring

79

Vendor Capability Ratings

Average 79

Quality of Features

84

Ease of IT Administration

82

Ease of Customization

82

Business Value Created

81

Usability and Intuitiveness

79

Ease of Implementation

79

Product Strategy and Rate of Improvement

78

Breadth of Features

78

Vendor Support

77

Ease of Data Integration

75

Availability and Quality of Training

71

Paessler PRTG Reviews

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2020

Works with minimal config, worth the price

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Respectful

Brian M.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2020

Great Network Monitoring product for a Cheap Price

Likeliness to Recommend

10 /10

What differentiates Paessler PRTG from other similar products?

Price. PRTG is low cost and easy to deploy.

What is your favorite aspect of this product?

Easy to setup and cheap to own.

What do you dislike most about this product?

Site/equipment hierarchy can be confusing.

What recommendations would you give to someone considering this product?

If you are looking for a basic cheap network monitoring solution PRTG is a must. The software provides may features of higher priced solutions and works across hundreds of devices.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Generous Negotitation

Georgios G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2020

Ideal for small scale monitoring

Likeliness to Recommend

7 /10

What differentiates Paessler PRTG from other similar products?

It has a multi tenant cloud platform with really nice GUI

What is your favorite aspect of this product?

Ease of maintenance and adding probes

What do you dislike most about this product?

Lack of hyperv cluster support on network sniffering (on virtual nics)

What recommendations would you give to someone considering this product?

Its ideal for a small enterprise (up to 1000 sensors) and you can run it on a Virtual Machine.

Pros

  • Respectful
  • Continually Improving Product
  • Reliable
  • Trustworthy

Cons

  • Vendor Friendly Policies
  • Inhibits Innovation
  • Less Performance Enhancing

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