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Paessler

Paessler PRTG

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Paessler PRTG
8.0 /10

What is Paessler PRTG?

Monitor all systems, devices, traffic and applications of your IT infrastructure. Everything you need is contained in PRTG, no additional downloads are required.

Company Details


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Awards & Recognition

Paessler PRTG won the following awards in the Network Monitoring - Enterprise category

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Paessler PRTG Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paessler PRTG.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paessler PRTG?

2% Negative
5% Neutral
93% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 83

Traffic Monitoring

88

Network Performance Management

86

Operational Dashboard

84

Network Reporting

84

Network Analytics

83

Network Mapping

83

Network Compliance Management

82

Network Quality of Service

80

Network Environment Monitoring

79

Vendor Capability Ratings

Average 79

Quality of Features

84

Ease of IT Administration

82

Ease of Customization

82

Business Value Created

81

Usability and Intuitiveness

79

Ease of Implementation

79

Product Strategy and Rate of Improvement

78

Breadth of Features

78

Vendor Support

77

Ease of Data Integration

75

Availability and Quality of Training

71

Paessler PRTG Reviews

Marc v.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

old interface that wokes okay

Likeliness to Recommend

7 /10

What differentiates Paessler PRTG from other similar products?

Works well with specific network archetypes

What is your favorite aspect of this product?

does the job and is reliable

What do you dislike most about this product?

the have a complicated license structure which the organisation is not a fan of

What recommendations would you give to someone considering this product?

its not bad as long as it fits your structure and you are happy with the licensing model

Pros

  • Efficient Service
  • Effective Service
  • Acts with Integrity
  • Over Delivered

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Inspiring

Jhon V.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

control, management and monitoring 24/7

Likeliness to Recommend

9 /10

What differentiates Paessler PRTG from other similar products?

PRTG Network Monitor has a variety of functions which are similar to a great extent to other products of the same nature, what differentiates PRTG is that in terms of hardware or IT infrastructure necessary for its operation and implementation it is zero, based on The cloud this tool is ideal for those organizations that do not have large data centers to host this type of tool, making it easy to implement.

What is your favorite aspect of this product?

The customization of panels according to the specific need is something to highlight, thanks to the remote probes and this function, real-time monitoring of our network can be carried out, visualizing critical points where the traffic converges.

What do you dislike most about this product?

For specific cases such as mail traffic monitoring (POP, SMTP, IMAP), bandwidth analysis in different nodes require specific knowledge to get the most out of the tool, which makes it exclusive for IT administration professionals.

What recommendations would you give to someone considering this product?

An excellent distribution and control of our network prevents loss of information, time and money; with PRTG it is possible to meticulously monitor the elements that make up our infrastructure, provide timely alerts in order to carry out corrective actions in a timely manner and prevent failures from proliferating.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Murtaza H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Fantastic Product

Likeliness to Recommend

9 /10

What differentiates Paessler PRTG from other similar products?

Great product to use with a lot of flexibility

What is your favorite aspect of this product?

Network Map Designer

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

Not much to add

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

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