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Paessler PRTG Logo
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Paessler

Paessler PRTG

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Paessler PRTG
8.0 /10

What is Paessler PRTG?

Monitor all systems, devices, traffic and applications of your IT infrastructure. Everything you need is contained in PRTG, no additional downloads are required.

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Awards & Recognition

Paessler PRTG won the following awards in the Network Monitoring - Enterprise category

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Paessler PRTG Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paessler PRTG.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paessler PRTG?

2% Negative
5% Neutral
93% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 83

Traffic Monitoring

88

Network Performance Management

86

Operational Dashboard

84

Network Reporting

84

Network Analytics

83

Network Mapping

83

Network Compliance Management

82

Network Quality of Service

80

Network Environment Monitoring

79

Vendor Capability Ratings

Average 79

Quality of Features

84

Ease of IT Administration

82

Ease of Customization

82

Business Value Created

81

Usability and Intuitiveness

79

Ease of Implementation

79

Product Strategy and Rate of Improvement

78

Breadth of Features

78

Vendor Support

77

Ease of Data Integration

75

Availability and Quality of Training

71

Paessler PRTG Reviews

Leandro M.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

'' Monitor all systems with PRTG the best ''.

Likeliness to Recommend

9 /10

What differentiates Paessler PRTG from other similar products?

It is a powerful monitoring tool, it is reliable, easy to implement and operate, its cost is reasonable, it has excellent support, its graphical interface is quite clear and easy to understand, it uses SNMP, Netflow and SSH protocols in the monitoring processes, also its usability and effectiveness, its licensing model is based on sensors that facilitates the monitoring of complex systems.

What is your favorite aspect of this product?

- It is easy to use. - The process of adding or removing sensors is quite simple. - The flexibility of its license. - It offers a very compact automation system. - Its web user interface is modern. - It allows to analyze the network traffic through Flow protocols. - The alert notification system by e-mail or msm.

What do you dislike most about this product?

- Poor availability of troubleshooting tools, such as traceroute, real-time graphing and SNMP MID navigator among others. - Custom sensor configuration process is complex.

What recommendations would you give to someone considering this product?

The implementation of a good network monitoring system plays an extremely important role in business environments, because it allows you to keep your business running, avoid unexpected system crashes and failures that can be costly to repair, identify them in time and solve them on the fly before they become a chain problem, PRTG is an excellent solution for the management of supervision, control and monitoring of your networks and infrastructure because it is quite comprehensive and has all the necessary resources to meet your needs, I recommend it.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

David Felipe S.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

"Powerful tool for monitoring enterprise networks"

Likeliness to Recommend

9 /10

What differentiates Paessler PRTG from other similar products?

PRTG has unified monitoring, excellent analysis capabilities, which makes it easy to locate and identify system malfunctions or failures without wasting time, it is quite scalable and flexible, it is easy to use and customizable, its integration is fast and simple, it uses a sensor-based model and its control panel is user-friendly and easy to understand, it allows the grouping of devices, and its alerting system is powerful.

What is your favorite aspect of this product?

- It is easy to use. - Functionality and performance. - Provides immediate alerts. - The dashboard can be customized according to your needs. - Its graphics are easy to understand and look very good. - It allows to verify the data flow and to guarantee good quality and speed in the network. - Its cost is reasonable.

What do you dislike most about this product?

It takes a lot of work and time to set up custom sensors, and getting it to custom fit to monitor the respective process can be a challenge.

What recommendations would you give to someone considering this product?

PRTG is an excellent service-oriented tool for unified monitoring and management of networks and business infrastructure, easy to use, implement and manage, able to meet all the needs and requirements of control and supervision of any large or small environment, systems, services, devices, applications, network traffic and much more, is a very powerful, stable and scalable solution, with which you will always be informed of the status and operation of your network and systems at all times, allowing you to avoid downtime in production, the results of the implementation are really amazing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Manuel I.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

deep monitoring of your network resources

Likeliness to Recommend

9 /10

What differentiates Paessler PRTG from other similar products?

The tool provides us with a wide range of sensors for various uses (monitoring of mail, network traffic and even local file servers) which is very helpful in terms of preventing anomalies in the IT infrastructure, other tools although they have the same functions have limitations in terms of the number of sensors and monitoring probes.

What is your favorite aspect of this product?

One of the aspects in which we have taken a striking advantage is the monitoring of email traffic through the SMTP protocol, due to the constant interaction with our users through the mail platform, we have detected attempts of intrusions through malicious emails which were detected in a timely manner and alerted thanks to the preconfigured alerts.

What do you dislike most about this product?

Unfortunately, the licensing is given by sensors and not by devices and this is reflected in the cost of the licensing.

What recommendations would you give to someone considering this product?

Data security provides confidence to any organization, based on this all IT infrastructure must be supported and protected by a robust and reliable platform that supports and monitors it against any external or internal eventuality, here PRTG comes into action that has a fairly large number of sensors available to the IT administrator to perform the corresponding work and thus ensure the proper performance of the network.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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