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Paessler

Paessler PRTG

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Paessler PRTG
8.0 /10

What is Paessler PRTG?

Monitor all systems, devices, traffic and applications of your IT infrastructure. Everything you need is contained in PRTG, no additional downloads are required.

Company Details


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Awards & Recognition

Paessler PRTG won the following awards in the Network Monitoring - Enterprise category

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Paessler PRTG Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paessler PRTG.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paessler PRTG?

2% Negative
5% Neutral
93% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 83

Traffic Monitoring

88

Network Performance Management

86

Operational Dashboard

84

Network Reporting

84

Network Analytics

83

Network Mapping

83

Network Compliance Management

82

Network Quality of Service

80

Network Environment Monitoring

79

Vendor Capability Ratings

Average 79

Quality of Features

84

Ease of IT Administration

82

Ease of Customization

82

Business Value Created

81

Usability and Intuitiveness

79

Ease of Implementation

79

Product Strategy and Rate of Improvement

78

Breadth of Features

78

Vendor Support

77

Ease of Data Integration

75

Availability and Quality of Training

71

Paessler PRTG Reviews

Ebelio B.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

great tool for monitoring corporate networks

Likeliness to Recommend

8 /10

What differentiates Paessler PRTG from other similar products?

PRTG, like many other network monitoring tools, has different types of sensors to perform the task for which it is designed. The only difference lies in the architecture of its design, which in this case is based on sensors, and the type and quantity of licenses to be purchased also depends on this, but this does not affect its capabilities.

What is your favorite aspect of this product?

Technically the tool has a vast amount of resources applicable to the management, diagnosis and monitoring of IT infrastructure; all these resources are distributed in a systematic and aesthetic way in its interface making the work for any administrator or analyst to perform their tasks efficiently. Basically, by integrating and locating remote probes in specific equipment or interfaces, you will have control and monitoring in real time of the network status, which will be of great help in the diagnosis of failures such as loops, or the famous bottlenecks that greatly affect traffic.

What do you dislike most about this product?

Having predefined sensors limits their use to specific devices and network elements, it would be helpful to be able to create and customize sensors according to the particular needs of each node or device to be monitored. On the other hand, the tool does not have a command line interface for remote connection to the devices via ssh or telnet.

What recommendations would you give to someone considering this product?

prevention, control and monitoring will never be an expense for a company that thinks of its infrastructure as a major asset and the support of that business unit, PRTG provides everything an organization dedicated to the telecommunications business needs, from traffic monitoring, fault detection and mail traffic analysis to server management, all in one place.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Mario V.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2021

Time saving Utility

Likeliness to Recommend

10 /10

What differentiates Paessler PRTG from other similar products?

The easy of setup and monitoring

What is your favorite aspect of this product?

Have all my critical and no critical device on one dashboard

What do you dislike most about this product?

The easy of use and the time saved in troubleshooting

What recommendations would you give to someone considering this product?

Consider the way you setup your sensors and group devices together

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product

Maximo L.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Best network monitoring for you!

Likeliness to Recommend

10 /10

What differentiates Paessler PRTG from other similar products?

Easy to follow up, smooth implementation.

What is your favorite aspect of this product?

Network monitoring sensors, SLA monitoring.

What do you dislike most about this product?

Works perfectly!

What recommendations would you give to someone considering this product?

Is a great tool, full of features to monitor your entire network even your virtual servers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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