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Paessler

Paessler PRTG

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Paessler PRTG
8.0 /10

What is Paessler PRTG?

Monitor all systems, devices, traffic and applications of your IT infrastructure. Everything you need is contained in PRTG, no additional downloads are required.

Company Details


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Awards & Recognition

Paessler PRTG won the following awards in the Network Monitoring - Enterprise category

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Paessler PRTG Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paessler PRTG.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paessler PRTG?

2% Negative
5% Neutral
93% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 83

Traffic Monitoring

88

Network Performance Management

86

Operational Dashboard

84

Network Reporting

84

Network Analytics

83

Network Mapping

83

Network Compliance Management

82

Network Quality of Service

80

Network Environment Monitoring

79

Vendor Capability Ratings

Average 79

Quality of Features

84

Ease of IT Administration

82

Ease of Customization

82

Business Value Created

81

Usability and Intuitiveness

79

Ease of Implementation

79

Product Strategy and Rate of Improvement

78

Breadth of Features

78

Vendor Support

77

Ease of Data Integration

75

Availability and Quality of Training

71

Paessler PRTG Reviews

Luke M.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2021

Great product, highly suggest giving this a go

Likeliness to Recommend

8 /10

What differentiates Paessler PRTG from other similar products?

Easy to monitor

What is your favorite aspect of this product?

Always alerted whenever an issue occurs promptly

What do you dislike most about this product?

Alerts can be tricky to configure

What recommendations would you give to someone considering this product?

100% give it a try

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

James M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Great product so long as you invest in training.

Likeliness to Recommend

6 /10

What differentiates Paessler PRTG from other similar products?

Network alerts give more detail, easeof pausing the alerts for any period of time if required

What is your favorite aspect of this product?

Network monitoring

What do you dislike most about this product?

If there is an issue with jump server then PRTG finds it hard to work out what's going on

What recommendations would you give to someone considering this product?

Would highly recommend, but critical to invest in training.

Pros

  • Unique Features
  • Saves Time
  • Reliable
  • Performance Enhancing

Willian M.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

"PRTG is powerful and easy to use".

Likeliness to Recommend

9 /10

What differentiates Paessler PRTG from other similar products?

With the ease of use, installation, automation, and customization, the speed and efficiency in identifying infrastructure and network failures, PRTG's ability to provide better monitoring and control, its security standards (SSL protects local and remote access), PRTG rely on pre-configured sensors (SNMP, WMI, Ping, Ports, and HTTP), its interface is modern, its support is excellent, it provides complete and fast assistance.

What is your favorite aspect of this product?

I appreciate its compatibility with Hyper-V and SQL and the fact that its analysis can take place on both LAN and WAN networks without affecting bandwidth. I also like the ease with which you can monitor and analyze the operations of systems, devices, applications, and network processes, in addition to offering an intuitive and centralized control panel.

What do you dislike most about this product?

It is impossible to monitor via TELNET or standard Internet protocol, and it does not have probes to monitor cloud services, I think it would be beneficial and advantageous to be able to do so.

What recommendations would you give to someone considering this product?

PRTG is a centralized infrastructure and network monitoring solution that allows you to monitor and control all your company's hardware. It is easy to integrate, configure and operate. Its support is efficient, and its assistance is knowledgeable. It is a tool worth using that will save you time and money.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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